- Manage a diverse portfolio of SMB and enterprise clients, including Airbnb, Etsy, Peloton and Mr Porter;- Oversee multiple client projects, ensuring timely delivery and successful execution, including successfully managing over 100 client projects with a 97% on-time delivery rate;- Act as the primary liaison for clients, building trust through proactive communication and strategic support;- Lead end-to-end management of corporate gifting programs, ensuring seamless execution;- Oversee client onboarding from sales handover, ensuring a smooth transition and setup;- Foster collaborative relationships with cross-functional teams to align on project goals;- Advocate for client needs, ensuring a customer-centric approach to project execution;- Offer expert problem-solving support, resolving complex client issues promptly;- Strategically identify opportunities to add value to client projects, enhancing client satisfaction.

Award-winning website Co-Owner and Manager Main Activities: Partnerships Development, Relationship Building, People Management, Customer Success management, Digital Marketing, Content Creation, Video Production, Social Media Management, Account Management, Leads Generation, Sales, CRM, Copywriting, Business Development, Event Management.ABOUT EDUBLINFounded in 2008, E-Dublin’s mission is to inspire, empower and support Brazilians who want to move abroad. Focused in Ireland, we create original daily content and offer several mediums content and services to Brazilians planning to move to/already living in Ireland.Over the last 3 years, we generated over 60K unique leads, driving significant growth for clients and facilitating estimated sales of +20 million Brazilian Reais (3.6 million euros) for clients, delivering exceptional results during challenging times.You can find more information about us on https://e-dublin.com.br/en/anuncie. Events: • E-DublinXP (Brazil): Largest paid event focused in Ireland (Est. attendance: 1K people). Previous sponsors include: KLM, Samsung, Chilli Beans, DCU, Griffith, Vital, T2T, CI and several others; • E-DublinPRO (Ireland): Professional enablement event held in Ireland. Focused on those looking for a career abroad;Data:+ Half-million monthly visits+ 55 million views on our YouTube channel (www.youtube.com/user/edublinTV)+ Half-million fans on our Facebook page (www.facebook.com/edublinblog)+ 170K followers on our Instagram (www.instagram.com/e_dublin)Awards* Top 5 Irish YouTube channel 2017** Winner of Best International Exchange & Experience Blogs 2010, 2012, 2015 and 2017 ** Winner - Outstanding Website - Web Awards 2013 * * Semi-Finalist - Best Daily Publication - Web Awards Ireland 2013 ** Shortlisted - Most Useful Website in Ireland - Web Awards 2013 ** Winner of the Best International Exchange & Experience Blogs 2010 ** Finalist at Awards.ie - Category Best PopCulture Blog 2010 *

• Lead and oversee a team of 5+ employees, providing guidance, support, and mentorship to ensure productivity and personal/professional development;• Monitor team performance and overall wellbeing, providing regular feedback and coaching to optimise individual and team productivity and workplace satisfaction;• Set clear goals and objectives for the team, aligning them with the company's overall objectives and ensuring team members understand their roles and responsibilities;• Delegate tasks and assignments among team members, promoting collaboration and a balanced workload;• Fostered a positive team culture and work environment, promoting open communication and teamwork, leading to an increase in team cohesion and a sense of accomplishment and shared purpose;• Conduct regular team meetings to discuss progress, challenges, and upcoming initiatives, facilitating collaboration and problem-solving;• Handled personal issues and conflicts within the team, resulting in a reduction in interpersonal conflicts and fostering a fair and respectful work environment;• Tracked key performance indicators (KPIs) and metrics related to the team's performance, successfully achieving 90% of set KPIs over the past year.