Mahmood Miah Email & Phone Number

Extensive experience of working in full SDLC of software engineering, 15+ of which as a very hands on Technical / Production Support Manager for a comprehensive, highly configurable, Capital Markets product, specilising in Securities, used primarily for back-office settlements processing, position keeping, accounting, P&L calculation, interest accruals etc., by investment banks and institutional brokers.A support specialist who managed a global Managed Services support team and all aspects of change management, system patching, auditing, issue tracking, client escalations, DR testing and worked very closely with all departments (DBA, Networks, Infrastructure, Projects, Development, Business Analysts) to ensure product met client needs and SLA expectations.Skilled in relational databases (Oracle and Sybase), performance tuning, C, Pro*C, PL/SQL, Unix Shell Scripts, Java, Powerbuilder, Requirements Analysis, Agile Methodologies (SCRUM) and Business Process Improvements.MSc in Information Technology, BA (Hons) in Law with IT, and always willing to learn something new.Very active and health conscious family man, playing and coaching badminton with many weekly voluntary hours coaching kids, cycling, running, and who always finds time for others.

Listed skills include Sql, Requirements Analysis, Unix, Oracle, and 6 others.