Mahmoud Nassar Email and Phone Number

Working on Graphic Design programs such as Photoshop, Illustrator and InDesign.

• Responsible for team KPIS.

• Removing or editing inappropriate, offensive, or harmful content.• Escalating severe violations to higher management for further action.• Providing feedback reports on content trends, violations, and user behavior.

• Outpatient service • Preparation of approvals • Complete insurance and privacy forms • Receive insurance payments • Schedule and confirm patient appointments, check-ups, and physician referrals • Worked in Air Force Hospital, wadi El Nile, Andalusia, El Salam International Hospital • Making public relationships between our clients and our managers.

•Handle all incoming/outgoing calls to the call center.•Answering questions about a company’s products or services.•Resolve all customer complaints, requests, and inquiries within the pre-determined SLA.•Escalate problems, report suspected fraud, and provide relevant feedback to the right channels.•Acting Team Leader.

• Answering phone calls • ADSL and USB Modem Technical support • Activation & billing. • Handle customer inquiries, complaints, billing questions, and Service requests (SR) • Identify and assess customers’ needs to achieve satisfaction.