Team Player• Lead by example and model behavior that reflects the company’s core values.• Appropriately manage conflict and take ownership for your part in the team dynamic.• Demonstrate a high degree of maturity and integrity.• Contribute to a positive atmosphere that is fun, professional, productive and team oriented.Create the Customer Experience• Demonstrate strong use of selling skills.• Ensure a high level of customer service through extensive product knowledge and product ownership.• Maintain a “One Company” perspective on charge sends, returns, and other such transactions that are critical to a positive customer experience.• Have a thorough understanding and use of the technology tools that support the customer experienceRepresent the Brand• Understand and communicate the company brand philosophy and lifestyle with each other and the customer.• Emulate the brand aesthetic and embody a strong sense of fashion and an enthusiastic attitude.• Contribute to maintaining all brand and operating standards to support brand consistency.Operational Excellence• Ensure all sales and operational policies and procedures are followed and maintained.• Adhere to all policies and procedures with a focus on loss prevention and operational excellence.• Have a proper understanding of the radio communication and all technology tools used, using proper etiquette.• Detailed oriented with ability to multi-task and prioritize work to prioritize work to produce desired outcomes.Drive the Business & Deliver Results• Achievement of personal sales and metric goals.• Build and maintain new and existing customer relationships.• Maintain a solid, organized client book which furthers your customer relationships and generates consistent, proactive sales volume, following the standards of our clienteling philosophy.• Be aware of and react to the rhythm of the business, not just relying on old clients, outreach and event opportunities.

Connecting with the costumers by giving them ideas for printing & Decoration for what they need Good experience in convincing the costumers by giving them the perfect overview for what they needKnow all prices for all marketing needs (decoration & printing)Experience in scheduling time and leading team by giving them organized plans to market the goodsDealing with M.H Al-Shaya Co., Teiba Hospital, Al-yasra fashion etc..By doing the printing & decoration events.

Following up the Work Flow development using IBM Lotus Domino & IBM Lotus Workflow Architect v6.5 and working on the design.Administrate and Follow-up the document scanning and indexing for K.A.C folders using IBM Content Manager V8.2. Make studies for the department, which uses the workflow & Imaging Process In addition make training courses for the staff.Managing staff in the project and following up the work with the staff, and with clients.Prepare the Workstations by installing all IBM required applications.Train, supervise and evaluate staff and coach improvement management skills.Give training on using the IBM required applications to KAC staff.Adjusted errors and responded to complaints.Preparing, designing and implementing the Work Flows on the system.Get project qualification report.Created and maintained a centralized filing system for all project documents, by updating master filing index, document files and folders in the project server.Maintained excellent customer relationsDescribing the business problemsIdentify the high level Scope of work.Identify high level customer business needs.Identify the project goals.Identify the Roles and Responsibilities.Planning Process Deliverables.Monitor and control project.Control changes to project.Manage suppliers.Manage Risk.Manage Test and Acceptance.Diplomatically resolved customer’s complaints on as-needed basis.Ability to follow instructions well and make decisions.Motivated and supervised employees on daily basis.Delegated responsibilities to employees to meet company’s expectations.Prepare Monthly Staff salary Sheet.