Mahmoud Dimassi Email & Phone Number

Lebanon

Embodying the values and ethos of the Hermes brand, including excellence, craftsmanship, and elegance, in every interaction with customers.Creating a welcoming and luxurious atmosphere at the checkout counter, reflecting the unique identity of Hermes.Treating every customer with warmth, respect, and attentiveness, ensuring that their experience aligns with the elevated standards of Hermes.Anticipating and fulfilling the needs of customers, providing personalized assistance and recommendations as appropriate.Processing transactions with precision, efficiency, and attention to detail, reflecting the meticulous craftsmanship associated with Hermes products.

Lebanon

Lebanon

Operating the Point of Sale (POS) system at Maxima Fashion Massimo Dutti with proficiency and accuracy to process customer transactions swiftly and efficiently.Providing exceptional customer service by greeting patrons warmly, assisting with inquiries, and offering product recommendations to enhance their shopping experience.Ensuring the integrity of financial transactions by handling cash, credit/debit cards, and other payment methods securely and following established procedures.Collaborating with team members to achieve sales targets and maintain a cohesive work environment, contributing to the overall success of the store.Staying updated on product knowledge, promotions, and company policies to effectively communicate with customers and facilitate informed purchasing decisions.

Saudi Arabia

Overseeing day-to-day retail operations, including opening and closing procedures, staff scheduling, and inventory management to ensure seamless store functioning.Ensuring compliance with company policies, procedures, and health and safety regulations to maintain a safe and secure environment for customers and staff.Setting high standards for customer service and training retail staff to provide exceptional experiences, fostering a culture of excellence and professionalism.Coordinating with cross-functional teams, including sales, marketing, and logistics, to optimize store performance and achieve business objectives.Monitoring product presentation standards, implementing visual merchandising strategies, and analyzing sales data to identify opportunities for improvement and maximize profitability.

Lebanon

Assisting in the implementation and execution of company policies and procedures, ensuring adherence to brand standards and guidelines across all store operations.Optimizing store profitability by controlling costs, managing inventory levels, and analyzing sales data to identify opportunities for revenue growth and expense reduction.Leading and developing a team of retail staff through effective coaching, training, and performance management to foster a culture of high performance and customer service excellence.Collaborating with the store manager and cross-functional teams to develop and execute strategic initiatives, promotions, and marketing campaigns to drive sales and enhance brand visibility.Resolving customer inquiries, concerns, and complaints in a timely and professional manner, maintaining customer satisfaction and loyalty to the Adidas brand.Supporting the store manager in day-to-day operations, including opening and closing procedures, staff scheduling, and ensuring compliance with company policies and procedures.