Mahmoud Eid Email & Phone Number

مصر

•Hardworking Atlas Copco CTS Spare parts Sales and aftermarket Manger skilled in assessing sales team performance to identify areas for improvement Effective at creating training materials and presentations to help increase sales. Hardworking and organized with excellent communication skills.•Develop and execute strategic sales plans to achieve revenue targets.•Build and maintain strong relationships with existing, prospective and Key Customers•Monitor and report market trends, competitor activity•Address customer inquiries and resolve issues promptly and effectively.•Annual Target Sharing for each Sales Engineer.• Weekly meeting with Sales Engineers and warehouse team to keep and catch weekly achieved• Monitoring Warehouse spare parts and follow up the spare parts availability• Maintain highest possible customer relationship through one-to-one concept and keep regular contact with all Decision Makers especially key account customers through extensive market visits.• Daily follow up with sales engineers and their daily achieved. • Visiting Key clients and introducing full support • Handling and resolving customer complaints regarding a product or service.• Daily follow up with Service Dep. about customers service jobs• Follow up with the other branches for any pending issues • Introducing all technical support for all customers like presentation, technical training, and invitations• Arranging quarterly technical training for sales Engineers• Achieve growth and hit sales targets by successfully managing the sales team.• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. • Setting discount rates and determining price schedules• Performing sales, profit and expenses reports to head office.• Identify the other competitor models and explain the technical Differences to sales engineers.

الرياض السعودية

• arranging weekly Plan Visits and making survey for my customers • Seeking for new customers and opportunities.• Negotiate tenders and contracts terms and conditions to meet both customer and company needs.• Maintain highest possible customer relationship through one-to-one concept and keep regular contact with all Decision Makers especially key account customers through extensive market visits.• Negotiate with customers and handling their needs.• Zahid Rental Division was under my List, and I succeed to develop the spare parts sales for this Dep.by visiting all Rental Sites like Riyadh, Mecca, Madina, Jizan, Abha, Jeddah and performing CTS inspectionof under carriage for all rental Equipments• Negotiate product details, prices and pay conditions with customers.• Preparing the required technical & financial quotations.• Negotiate and explain the technical and financial offer with the customer.• Handling Customer Maintenance with Service Dep.• Visit Customers regularly and on occasion to strengthen relations and close sales deals.• Negotiate with customers for Annual service contracts.• Negotiate with customers for Extended service contracts.• Introducing full Support to My customers for any technical failures and close this issue• Discuss with the customer about all prevent maintenance for service and spare parts.• Developing long-term relationships with customers through managing and interpreting their requirements.• Follow-up all offers &orders execution and receiving payments from Customers.• Negotiate all spare parts prices with customers.• Providing any pre-sales technical and after-sales support services.• Maintain daily sales activities and submit weekly reports on visits, No. of quotations sent, order received, future assessment of orders in territory and follow up of quotations not yet converted into orders.

الرياض السعودية

The Site & Crushing Manager is a working supervisor position responsible for overseeing the day-to-day workflow, scheduling, and assignments of the Crusher and site preparation teams.ensure mining activities are done professionally according to a very comprehensive mining plan.High management skills to coordinate the work between Quarry contractor, primary & Secondary crushing, operation and maintenance team.High negotiation skills to negotiate with all the quarry relevant stakeholders.Closely monitor all areas of the quarry to ensure that extraction and processing work is carried out to the highest standard.Liaise with staff on site and deal with any technical or staffing challenges that arise.Examine the materials produced to ensure that a high quality of product is maintained.Check that the quarry's production levels are maintained safely to schedule.Manage the production performance process and monitor targets.Manage and regulate the quarry's budget.Assess equipment and production material levels.Check that all vehicles on site are maintained to a good standard.Maintain up-to-date records and deal with paperwork.Ensure that key government health and safety legislation is implemented throughout the site.Develop inspection systems and checklists.Servicing the Heavy Equipment machines like CAT loaders, Generators and Vehicle Heavy Machines Hydraulic Repairs (hydraulic pump, all hydraulic valves)Coordinate with sales and commercial teams

مصر

The Site & Crushing Manager is a working supervisor position responsible for overseeing the day-to-day workflow, scheduling, and assignments of the Crusher and site preparation teamsensure mining activities are done professionally according to a very comprehensive mining planHigh management skills to coordinate the work between Quarry contractor, primary & Secondary crushing, operation and maintenance teamHigh negotiation skills to negotiate with all the quarry relevant stakeholdersClosely monitor all areas of the quarry to ensure that extraction and processing work is carried out to the highest standardLiaise with staff on site and deal with any technical or staffing challenges that ariseExamine the materials produced to ensure that a high quality of product is maintainedCheck that the quarry's production levels are maintained safely to scheduleManage the production performance process and monitor targetsManage and regulate the quarry's budgetAssess equipment and production material levelsCheck that all vehicles on site are maintained to a good standardMaintain up-to-date records and deal with paperworkEnsure that key government health and safety legislation is implemented throughout the siteDevelop inspection systems and checklistsServicing the Heavy Equipment machines like CAT loaders, Generators and Vehicle Heavy Machines Hydraulic Repairs (hydraulic pump, all hydraulic valves)Coordinate with sales and commercial teams

مصر

Completing Preventative Maintenance and field modifications Receiving car and Vehicle and determining the type of malfunction to be repaired Direct the car to the competent center to repair the malfunction Supervise the required maintenance work and follow up on the implementation of maintenance according to the set timetableOrdering and managing repair parts cycle times Follow up on the results of the periodic inspection of all the company's cars and submit them to the departmentSupervising the experience of cars after they are repairedPlan Technical reports for repairsMaintaining daily communications with stakeholders and departments to ensure resolution and proper follow-up. Qualification and SpecializationEngine and Power train overhaulsRepairs of brake system, Fuel systemInstalling and performing diagnostic tests on mechanical systems Mechanical maintenance to prevent costly equipment breakdowns Troubleshooting mechanical malfunctions and breakdowns, as well as performing repairsMonitoring the availability of parts and replenishing suppliesMonitoring the availability of parts and replenishing suppliesOptimizing mechanical efficiency by adjusting machinery and equipment settings

مصر

Re-powering the vehicle by installing MWM Diesel EngineTesting the new engine after installationComplete Engine and power train overhauls Repairs of brake system, Fuel systemInstalling and performing diagnostic tests on mechanical systems Mechanical maintenance to prevent costly equipment breakdowns Troubleshooting mechanical malfunctions and breakdowns, as well as performing repairsTroubleshooting mechanical malfunctions and breakdowns, as well as performing repairsMaintenance of Brake system, Fuel system and power trainOptimizing mechanical efficiency by adjusting machinery and equipment settings