Mahmoud Elsayed Email & Phone Number

Ain Sokhna, Suez, Egypt

Large accounts manager Prepare and archive documentation, dock receipts, bills of lading, export declarations with accuracy and in compliance with state, federal and international regulations or trade agreements.• Monitoring warehouse stock levels for all products.• Coordinate with Warehouse Workers to ensure proper storage and distribution of products.• File SED's (Shippers Export Declarations)• Track and trace cargo as necessary to insure proper movement and delivery.• Provide accounting department with proper and correct billing information.• Planning and supervising the shipments from production to the end-users.• Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).• Tracking orders using functional systems (e.g. barcodes and tracking software).• Establishing, developing and maintaining positive business and customer relationships.• Expedite the resolution of customer problems and complaints to maximize satisfaction• Communicate with vendors/suppliers regarding shipment dispatch, routing, pricing, and rates.• Supply management with reports on customer needs, problems, interests, competitive activities, and the potential for new products and services• Achieve agreed upon sales (dispatching) targets and outcomes within schedule.• Coordinate sales effort with team members and other departments.• Communicate & correspond with other Company branches and agents for customer satisfaction, and ensure excellent service execution.• Seek the most profitable mode of shipment, yet meet customer's requirement for the movement of freight.• Ensure compliance with company policies and shipping legislation.• Performs a variety of duties to support the shipping department and freight forwarder to assure on-time shipments.

Suez Governorate, Egypt

Ensuring customer satisfaction and the services provided - Dealing with customer inquiries accurately and completelyWorking on solving customer problems and complaints in a way that satisfies the customerWriting a daily report to show what has been accomplishedResponsible to provide quality and on-time information on demand forecast by customer, report on market dynamics, competitor activities to the area managerCoach, motivate and develop sales force and maintain achieving the monthly and quarter targetswas responsible for Canal region info as task force

Suez, As Suways, Egypt

Suez, As Suways, Egypt

Suez, As Suways, Egypt

Suez Governorate, Egypt

Suez

Managing stockTracking daily targets with sales representatives Prepare monthly planing to achievePeople improvementHiring and interview new agentsTeam trainingMonthly closingTeam training and briefing sessions

Suez, Suez Guvernorate, Egypt

Ain Sokhna Suez Egypt