Mahmoud Elsayed Email & Phone Number

Egypt

- Leading Network Team for implementing Network infrastructure and configuring the appropriate solution for the customers.- Engagement with Pre-Sales Team for discussing solution of the customer andspecify the needed devices and platforms to meet customer requirements.- Engagement with PM to validate the BOQ and define the plan for the ProjectsImplementation.- Mentor team members on technical issues and also addressing customer’s needs.- Troubleshooting, diagnosing and resolving hardware, software, and othernetwork and systems problems.- Implementing new network solutions and improving the efficiency of currentnetworks.- Design and implement Cisco SD-WAN networks and provide best practices.- Design and implement Multi Chassis Ether Channel Technology using Cisco Stack-Wise-Virtual, VSS from Cisco and VSF, VSX from Aruba.- Configuring Cisco Nexus Switches with all features provided - Implementing Wireless Network Solutions using Cisco and Aruba solutions.

Cairo, Egypt

- Migrating Customers WAN connectivity to new SD-WAN Technology by configuring Viptela V_Edges and ensure the reachability between remote sites.- Migrating Customers LAN Network to new 9k series Switches to support new Technology. - Implementing Wireless Network and Configuring Cisco wireless Controller and ensure that all Access Points join the controller. - Provide Network Issue Incident support by troubleshooting LAN connectivity and service Issue- Configuring and migrating Nexus 7k and 5k series features and connecting FEX to the Nexus

Egypt

Cairo Governorate, Egypt

- Team Leader for onsite service restore and MSAN Team. - Deploy and troubleshoot technical issues with customers and assist for designing new solutions.- Managing, assigning and monitoring the daily tasks for junior levels.- Responsible for the internal/external escalation process.- Provide technical support for my Team especially on difficult issues- Assists in the design, implementation and maintenance of complex issues- Communicating with other teams and telecom Egypt company for handling the MSAN project and arranging the replacement operation time and date.

Cairo Governorate, Egypt

- Act as a Team Leader for MSAN Team and handling all tasks with Telecom Egypt and prepare for MSAN project Migration- Supporting my Team on solving Technical Issue and support the Work at any time.- Dealing and communicating with Huawei Vendor on solving Issues we face on the MSAN Migration Project- Design New solution for customers to be compatible with MSAN Project- Configuring all customers solutions with different routing protocols (BGP-EIGRP-OSPF-RIP-Static)

Egypt

 Working as an Enterprise Technical Support Engineer at TE-data Internet Service Provider, for troubleshooting Leased Lines L.L., for both Internet and VPN services Layer 2 and Layer 3 through MPLS Network. Change customer solution to New MSAN technology with all configurations on DSLAMs and PEs Routers. Troubleshooting PE-CE routing protocols (BGP, OSPF, EIGRP, RIP, Static). Supporting leased lines & MPLS VPN issues of enterprise customers. Installing & configuring customers’ premises (SHDSL modems and CPE routers). Configuring SHDSL local loop terminations on ATM and IP DSLAMs (Alcatel, Huawei). Migrating the customers solutions from ATM to be IP to avoid the utilization on the uplink Bandwidth. Responsible for Optimizing TE-Data POPs at the CO to provide more stability for the customers services. Configuring different Vendors MSAN (Huawei, Alcatel, and ZTE) and connecting the customers. Configuring different customers solutions through  Configuring E1 Backhalling solutions on MSAN cabinets with different speed

Egypt

-Working as a Technical Support Professional for administering and monitoring Network and implementing customers network and servers -Publishing Web Sites and Mail Servers to be available through the internet-Making a training for customers about how to use the applications implemented by the company

Mansoura

I attend the MCIT scholarship in Network System Engineer & Security track

Mansoura

Working as a Technical Support Engineer for Arabian link for troubleshooting ADSL-networks problems for TE-Data and Egy-Net Customers performing these duties:-- Installing and configuring ADSL Modems for Customers - Troubleshooting the ADSL-Network Problems over the phone.- Connecting the ADSL lines on the exchanges

Cairo

-Configuring and installing Panasonic PBX ,making Network infrastructure installing servers ,Cisco Routers and Switches and collecting cables on Patch Panels and Testing it-Making the proper maintenance and troubleshooting for customers and Handling customer Requirements

Networking System Engineering And Security

Good, Communication And Network