Mahmoud Ezz Email & Phone Number

With over 18 years of experience in IT service management, I am a certified ITIL Expert and PMP who led multiple IT service projects for Al-Ahly Computer Equipment (ACE), one of the leading managed service providers in Egypt.At ACE, I applied my skills and knowledge in invitation to tender, presales, project planning, execution, and closure, as well as network security, to deliver high-quality IT services to clients across various sectors. I also contributed to the development and improvement of the IT service processes and standards within the organization, ensuring alignment with the ITIL framework and best practices. My mission was to provide effective and efficient IT solutions that met the needs and expectations of the clients and the stakeholders, while ensuring the security and integrity of the network systems.

Listed skills include Networking, Management, Project Management, Network Security, and 5 others.