• Focal POC with MTU customers in KSA regarding to after -sales queries.• Receive all the after-sales inquiries and Requests.• Forward the complete work scope to the execution team to add the required hours &spare parts.• Review / approve the after- sales quotations including services & spare parts.• Follow up with customer for all quotations in the pipeline to achieve monthly target.• Managing schedules of after-sales jobs considering the available resources &… Show more • Focal POC with MTU customers in KSA regarding to after -sales queries.• Receive all the after-sales inquiries and Requests.• Forward the complete work scope to the execution team to add the required hours &spare parts.• Review / approve the after- sales quotations including services & spare parts.• Follow up with customer for all quotations in the pipeline to achieve monthly target.• Managing schedules of after-sales jobs considering the available resources & spareparts according to customer demand and any service agreements.• Follow up with commercial /Finance teams after jobs completion and make sure thatinvoices are issuing in time and forward to the customer accordingly.• Forecasting and budgeting for customer services and tracking the actual monthly performance against budget.• Arrange a daily standup meeting with the execution team to discuss their issues andupcoming projects.• Management of the spare parts pricing and labor rate structures.• Ensure site activities meet customer requirements in order to achieve customer satisfaction.• Setting up a yearly CAPEX to build up the staff, facilities, training, etc.• Arrange/attend a monthly meeting with MFN & MME to build stronger relationships and effective product support for our customers.• Arrange regular meetings with SFN to discuss the new campaigns and warranty jobs in KSA to secure additional revenue for the company. Show less

• Responsible for end-to-end management of major after-Sales projects for all MTUclients in KSA. (Commissioning, Warranty, Campaigns, Overhauling & fieldservices, etc.…).• Managing / Developing a highly qualified service team of engineers and techniciansto ensure the after-sales services are carried out to meet the customer’s requirements.• Preparing the service quotations by adding the right labour hours required for eachservice job depending on the nature of the… Show more • Responsible for end-to-end management of major after-Sales projects for all MTUclients in KSA. (Commissioning, Warranty, Campaigns, Overhauling & fieldservices, etc.…).• Managing / Developing a highly qualified service team of engineers and techniciansto ensure the after-sales services are carried out to meet the customer’s requirements.• Preparing the service quotations by adding the right labour hours required for eachservice job depending on the nature of the task.• Providing technical assistance/ support to customers whenever needed thru phonecalls, emails, or short visits in order to improve the relationship.• Supporting the field service team with all the technical documentations required forrepair, modifications &overhauling.• Preparing / Updating of the spare part lists needed for min stock according to themarket requirements / Engines database in order to achieve customer satisfaction andimprove the delivery period.• Coordinating with MTU Germany for all After-Sales projects.• Studying and analysing tender terms, conditions, and technical specs to cover all therequirements.• Coordinating with MTU Germany on TOGA (Warranty system) & TCMS (corereturn system). Show less

• On top of the service engineer responsibilities as a Service filed Supervisor. I am leading a team of service engineers and technicians.• Inspecting, Troubleshooting, testing, overhauling & Commissioning for MTU Marine Engines. • Testing, Programing Engine Governors, ADEC.• Testing & simulate Engines Sensors / Actuators.• Request spare parts & follow up with the spare parts department. • Warranty jobs for new MTU engines in Saudi Arabia.• Reviewing &… Show more • On top of the service engineer responsibilities as a Service filed Supervisor. I am leading a team of service engineers and technicians.• Inspecting, Troubleshooting, testing, overhauling & Commissioning for MTU Marine Engines. • Testing, Programing Engine Governors, ADEC.• Testing & simulate Engines Sensors / Actuators.• Request spare parts & follow up with the spare parts department. • Warranty jobs for new MTU engines in Saudi Arabia.• Reviewing & preparing the lists of spare parts before ordering, preparing the quotations through MTU” Business Portal “, ordering a spare part, follow up the arriving materials ….)• Carry out the claim of all warranty jobs & Parts through TOGA system. • Carry out the returns core parts through TCMS system.Key achievement:• Created & Implemented the Quality Management system & manuals from scratch according to ISO 9001:2015 and it has been assessed by ABS Quality Evaluations. and found to be in conformance with the requirements set forth by ISO 9001:2015.• Implemented the filing system with sales & After-sales departments according to our Quality Management System. Show less

Ship building work: • Receive & review the electrical drawings receiving from the design office.• Carryout working plan with the planning department.• Install & connect all electrical equipment (generators, main switchboard, motors and motor controllers, transformers, cables, lighting, fire detection system, alarm system, battery chargers ... etc.) according to the drawing & the plan. • Install & connect all navigation and communication equipment according to the drawing & the… Show more Ship building work: • Receive & review the electrical drawings receiving from the design office.• Carryout working plan with the planning department.• Install & connect all electrical equipment (generators, main switchboard, motors and motor controllers, transformers, cables, lighting, fire detection system, alarm system, battery chargers ... etc.) according to the drawing & the plan. • Install & connect all navigation and communication equipment according to the drawing & the plan. • Submit a QC request to check the install & connection for each equipment. • Update the activities progress with planning department. • I participated in the construction of four Ships to Kuwait Coast guards, and I was responsible for the electrical work.Ship repair work:• Receive work order from ship repair coordinators.• Carryout Inspection for each job onboard.• Request spare parts & materials after inspection done. • Carryout troubleshooting, testing for Generators, Marine engines, Fire Alarm and Fire Fighting system, alarm system…etc.• Alternator overhauling, motors overhauling. Show less

i. Follow up Instrument Maintenance Program corrective & defective for Global Maintenance Program.ii. Follow up all field Instrument Level, Flow ,Temperature, Pressure Transmitters & Indicators , Control Valves & all attachment equipments , Safety Valves , Switches, Multiplexers ,Planed & Un-Planed Maintenance in the Production units.iii. Make Calibration tests of the Planed & Un-Planed instrumentation Valves, Sensors and Transmitters.*Shutdown works in midor site:… Show more i. Follow up Instrument Maintenance Program corrective & defective for Global Maintenance Program.ii. Follow up all field Instrument Level, Flow ,Temperature, Pressure Transmitters & Indicators , Control Valves & all attachment equipments , Safety Valves , Switches, Multiplexers ,Planed & Un-Planed Maintenance in the Production units.iii. Make Calibration tests of the Planed & Un-Planed instrumentation Valves, Sensors and Transmitters.*Shutdown works in midor site: *worked in two total shutdown in MIDOR, My responsibility was maintenance and calibrate of all instruments in utility planet including three compressors, three boilers, two air dryers, beside two pumps. Show less

Alexandria Petroleum Maintenance Co. (PETROMAINT) Job Title: Project EngineerProject: (GUPCO) Petroleum Co. Worked as a supervisor and director of the project site. The project aims to install and operate electric units to extend power lines to the mechanisms of extracting oil from the wells of the company, the project finished in success rate of 100% and was still operating machinery and working efficientlyAxes of the project were as… Show more Alexandria Petroleum Maintenance Co. (PETROMAINT) Job Title: Project EngineerProject: (GUPCO) Petroleum Co. Worked as a supervisor and director of the project site. The project aims to install and operate electric units to extend power lines to the mechanisms of extracting oil from the wells of the company, the project finished in success rate of 100% and was still operating machinery and working efficientlyAxes of the project were as follows- Installation new switchgear and fixation for ABB Units - Stringing all power and control cables for six generators and make termination from both side (generators & switchgear).- Stringing all power cables to all Transformers and make termination to it.- Termination for earthing system.- Make a (CABLE INSULATION RESISTANCE TEST) for all power cables.- Make a clean earth system for PLC.- Commissioning and startup for all generators & switchgear.Project: (PETROGAS) Petroleum Co. The project aims to supply of power lines that supplies electric power to the entire site from A to Z.Axes of the project were as follows - We provide the necessary lighting for buildings and light columns in the road, I worked on two types of columns: Normal type and type of EX.- Make earthing system for all buildings and tanks in the site.- Installation and operation of the device to measure the level of gas inside the spherical tanks.(Radar Gauge)Installation and operation of the device to measure the level of water inside the tanks.( level indicator) Show less