SH Telecom has started its business as an independent Service Company. After years of solid hands-on and theoretical experience, our founders and associates came together to build a “pure service company”.Technology Consultancy specific to you: Have you ever felt that you are pushed to a single solution by your vendors? And, that you need a more open view for your everyday problems. We have been there, as you have been there. We understand your needs and constraints while searching the… Show more SH Telecom has started its business as an independent Service Company. After years of solid hands-on and theoretical experience, our founders and associates came together to build a “pure service company”.Technology Consultancy specific to you: Have you ever felt that you are pushed to a single solution by your vendors? And, that you need a more open view for your everyday problems. We have been there, as you have been there. We understand your needs and constraints while searching the best-in-class solutions for you.Technology Support for your Legacy Technologies: You are using the same technology for years and happy to use your “reliable horse” for some more years. But, you cannot get a “cost efficient” support from your vendor. We are here to help you to maintain your legacy systems.Emerging Technologies for your Future: Everyday a new terminology and a new solution knock on your door. You cannot get a clear view. Let it be SDN, NFV, deep data mining, IoT or virtualization of services, we are here alongside with you to understand and evaluate the new technologies that you need. Systems tailored to your business: Do you need your systems to be updated or to implement a new one? Do you need a new system design, installation integration, technical support, migration, upgrade or testing? Whatever your need is, contact us and tell your challenge. We will be happy to assist you analyse what you would need. Software for your business needs: Have you ever felt the software or database that you use for your business is not keeping up with your changing business challenges? Did you need an Expert View from a trusted friend? Let’s review what you have and decide together what you need. We will be alongside with you when you need to select a COTS solution or a customization. Sometimes, you do need a software developed only for you. We will be within your reach to get you right-sized solution for your business with our expert software and database developers. Show less

Responsible for validation of the Wireline Network Solutions (xDSL/FTTH) 7342 FTTH, 7360 OLT, 7368 ONTs, 7356 and 7302 ISAM by staging and demonstrating them in Nokia/STClabs or at customer site and report software bugs to back office & resolve tickets.Involved in design, installation and troubleshooting mobile backhauling solution through Alcatel access network devices(GPON, ONT & Giga-Ether)Define/collect KPIs for DSLAMS/ GPON/ ONTs/CPEs through SNMP.Support/Perform… Show more Responsible for validation of the Wireline Network Solutions (xDSL/FTTH) 7342 FTTH, 7360 OLT, 7368 ONTs, 7356 and 7302 ISAM by staging and demonstrating them in Nokia/STClabs or at customer site and report software bugs to back office & resolve tickets.Involved in design, installation and troubleshooting mobile backhauling solution through Alcatel access network devices(GPON, ONT & Giga-Ether)Define/collect KPIs for DSLAMS/ GPON/ ONTs/CPEs through SNMP.Support/Perform critical and complex NMS upgrades & design solutions for EMS applications (5520 AMS, 5529SDC,5529 IDM & 5529 OAD) across deployment scenarios (Cluster, Geo-Redundancy & Standalone)Working on servers SUN & HP with Unix Solaris and RedHat Linux including installation, running shell & visual basic scripts, packages upgrades, network configuration and application integration over Linux. Show less

Coordinate with the project team in rendering NPI/ technical support to major clients like Royal Comission KSA(AMS/7342 FTTH), STC KSA (7360 OLT, 7368 ONTs, 7356 ISAM, OAD, SDC, AMS, IDM, 7342 FTTH), Etisalat UAE (7342FTTH) Mobily KSA (AMS/7342 FTTH), Syria Telecom (AWS/ASAM), Uganda Telecom (AWS/ASAM), Jordan TelecomGroup (AWS/7302 ISAM), Kenya Data Network (AMS/IDM/APC).Render technical support for LDN Egypt (AWS/NA/7302 ISAM/7301 ASAM), TEDATA Egypt (AWS/ NA/ 7302… Show more Coordinate with the project team in rendering NPI/ technical support to major clients like Royal Comission KSA(AMS/7342 FTTH), STC KSA (7360 OLT, 7368 ONTs, 7356 ISAM, OAD, SDC, AMS, IDM, 7342 FTTH), Etisalat UAE (7342FTTH) Mobily KSA (AMS/7342 FTTH), Syria Telecom (AWS/ASAM), Uganda Telecom (AWS/ASAM), Jordan TelecomGroup (AWS/7302 ISAM), Kenya Data Network (AMS/IDM/APC).Render technical support for LDN Egypt (AWS/NA/7302 ISAM/7301 ASAM), TEDATA Egypt (AWS/ NA/ 7302 ISAM/7301 ASAM), Vodafone Egypt (AWS/7302 ISAM/7750SR/7710SR) Show less

Involved in installation, configuration & testing of various network components encompassing WAN switches, DSLAMs,Routers, Access Servers, Converters, and ModemsUpgraded/ enhanced various network services & transmissions links (E1-E3-STM1-STM4)Handled responsibility for configuring the newly introduced devices to the network, including DSLAMS (Stinger and Huawei 5100), Routers, AccessServers, Interface Converters & modems, managing them remotely and performing technical… Show more Involved in installation, configuration & testing of various network components encompassing WAN switches, DSLAMs,Routers, Access Servers, Converters, and ModemsUpgraded/ enhanced various network services & transmissions links (E1-E3-STM1-STM4)Handled responsibility for configuring the newly introduced devices to the network, including DSLAMS (Stinger and Huawei 5100), Routers, AccessServers, Interface Converters & modems, managing them remotely and performing technical acceptance beforedelivering to customer installation departmentResponsible for configuring/troubleshooting and solving end to end VPN connections for enterprise customers throughnetwork including DSLAMs, WAN switches & Routers.Functioned as expert technical support for customer installation department to troubleshoot and solve any connectionproblems for newly connected xDSL customers to DSLAMS or newly transferred customers to ATM DSLAMs from FRDSLAMs, this included checking the whole path starting from CPE, DSLAM, WAN switch ending with Routers & BRAS.Managed 6 engineers/ 13 technicians, defined/ assigned tasks to accomplish network build objectives based on plannednetwork installations/ upgrades & company resourcesManaged Customer Transfer project involving transfer of enterprise customers’ lines transferred from old FR DSLAMs(SDSL) to new ATM DSLAMs (SHDSL), changing CPEs, PVCs configuration across 50 sites in EgyptTested IP DSLAMs (Qpizza 4100, MA5600) to be merged to the ATM network, ERX-700 possibility to map VLAN toVPI/VCI, Quidway MA5200 to map VLAN to VPI/ VCI, new ATM DSLAMs (QMAP 2100 & ADTRAN TA3010)Worked on Top 55 project, scanned ADSL ports on DSLAMs in C.Os, Ramsis reallocation project involving setting up ofcentered room in a standard design to hold gateway devices Show less