- Analyze and evaluate the performance of investment portfolios, funds, and strategies. Identify trends, anomalies, and opportunities for improvement- Prepare and present detailed performance reports and presentations to senior management and clients. Ensure reports are accurate, timely, and tailored to the audience- Oversee the collection, validation, and management of performance data. Ensure data integrity and accuracy.- Compare portfolio performance against relevant benchmarks and indices. Provide insights into relative performance and risk-adjusted returns.- Develop and implement performance measurement tools and methodologies. Utilize advanced analytics to assess and enhance investment strategies.- Work closely with portfolio managers, analysts, and other stakeholders to provide performance insights and support decision-making processes.- Stay abreast of industry trends, market developments, and regulatory changes. Incorporate relevant information into performance assessments and recommendations.- Identify and implement improvements to performance analysis processes and systems to enhance efficiency and accuracy.

- Designing complex queries using SQL against a large amount of data to find answers.- Collecting and analysing large data sets using statistical software and other tools.- Converting complex data and findings into understandable view to communicate findings to stakeholders.- Identifying opportunities for process improvements.- Ensuring data accuracy and integrity.

- Extract data from different resources including SQL Server and CRM.- Applied clean and models to get the most from the data using Python and Power Query and PowerPivot and other advanced Excel tools.- Analyzed data and identified trends.- Created dashboards using PowerBI and reports to identify areas to improve.- Created top-level management reports to deliver an overview of allbusiness procedures.

- Maintaining a positive, empathetic and professional attitude toward customers.- Follow Up on Customers’ requests and complaints and make sure all required actions are applied till the resolution.- Communicate with VIP customers and maintain customer satisfaction.- Providing feedback on the efficiency of the customer service process.- Communicate and coordinate with colleagues as necessary.

- Directed and supervised employees in sales.- Coached, trained, and disciplined employees.- Created sales strategies and targets.Monitored inventory stocks.- Monitored sales staff performance.- Reported to top management regarding sales target and weak and strength points.

- Constantly building product knowledge and delivering this knowledge in engaging ways.- Following up with customers and providing guidance on product selection. - Meeting daily targets and submitting sales reports.- Communicate with stakeholders.- Listening to what customers want and helping them find the perfect product for their needs.