Mahmoud K.

Mahmoud K. Email and Phone Number

Restaurant Manager | People Management, Customer Relationship Management @ RIKAS Hospitality Group
Mahmoud K.'s Location
Dubai, Dubai, United Arab Emirates, United Arab Emirates
About Mahmoud K.

At RIKAS Hospitality Group, we are committed to crafting unforgettable dining moments. Leveraging expertise in staff training and compliance, the focus remains on service excellence and fostering profitability. Skills in budget management and customer relations, sharpened during my tenure at MAZEH and Leen's Restaurants, are pivotal in enhancing our service standards at RIKAS.As a leader, I prioritize a people-centric approach, ensuring that thorough management and clear communication form the core of our operations. Our objective is to nurture a vibrant, attentive dining atmosphere, turning every patron's visit into a testament to our dedication to outstanding service. This collective ambition is what drives the growth of RIKAS as a leader in the hospitality sector.

Mahmoud K.'s Current Company Details
RIKAS Hospitality Group

Rikas Hospitality Group

View
Restaurant Manager | People Management, Customer Relationship Management
Mahmoud K. Work Experience Details
  • Rikas Hospitality Group
    Restaurant Manager
    Rikas Hospitality Group Oct 2024 - Present
    Dubai, United Arab Emirates
    •Oversee daily operations of the restaurant, ensuring smooth and efficient service•Manage and supervise staff, including hiring, training, and scheduling employees•Coordinate with kitchen and front-of-house teams to ensure seamless service•Maintain high standards of food quality and customer service•Handle customer complaints and resolve issues promptlyManage inventory, including ordering and stock control•Ensure compliance with health and safety regulationsParticipate in budgeting and financial management for the restaurant•Set performance goals and track progress toward achieving them•Strong leadership, organizational, and communication skills required•Ability to stay calm under pressure and multitask effectively
  • Leen'S Restaurants
    Restaurant Manager
    Leen'S Restaurants Mar 2024 - Oct 2024
    Dubai, United Arab Emirates
    Staff Management: Hiring, training, scheduling, and supervising restaurant staff, including servers, cooks, and cleaning staff.Customer Service: Ensuring an exceptional dining experience for customers, handling complaints or special requests with professionalism.Operations Oversight: Overseeing day-to-day restaurant operations, including food preparation, cleanliness, and service standards.Inventory and Supplies: Managing inventory levels, ordering supplies, and maintaining stock control to ensure the restaurant runs efficiently.Financial Management: Monitoring the restaurant’s budget, controlling costs, and maximizing profitability through careful financial planning and cost management.Health & Safety Compliance: Ensuring the restaurant adheres to all health, safety, and sanitation regulations.
  • Mazeh
    Restaurant Manager
    Mazeh Nov 2022 - Jan 2024
    Dubai, United Arab Emirates
    •Recruiting, training and supervising staff.•Agreeing and managing budgets.•Creating staffing rotas.Planning menus.•Ensuring compliance with licensing, hygiene and health and safety legislation.•Promoting and marketing the business.•Overseeing stock levels and ordering supplies.•Handling customer enquiries and complaints.•Taking reservations.•Greeting and advising customers.•Problem solving.•Preparing and presenting staffing/sales reports.•Keeping statistical and financial records.•Assessing and improving profitability.•Liaising with customers, employees, suppliers, licensing authorities and sales representatives.Making improvements to the running of the business and •developing the restaurant.
  • Blanford Capital
    Assistant Restaurant Manager
    Blanford Capital Nov 2020 - Nov 2022
    Dubai, United Arab Emirates
    Opening and closing the restaurant.Appointing, inducting, and mentoring new staff members.Scheduling shifts and assigning tables to waitstaff.Resolving customers' questions and grievances in a professional manner.Conducting payroll activities in an accurate, timely manner.Ensuring that the restaurant adheres to pertinent health and safety regulations.Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.Sourcing better deals on all resources and equipment that warrant replacing or replenishing.Recording all income and expenses and ensuring that cash registers are balanced.
  • Alshaya Group
    Restaurant Supervisor
    Alshaya Group Jul 2018 - Nov 2020
    Dubai, United Arab Emirates
    ‏Assist in the hiring and training of new employees as well as the continuous training of existing staff‏Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff‏Maintain high-quality food standards‏Oversee our kitchen staff’s compliance with all health code and sanitation requirements‏Provide exceptional customer service
  • Emirates
    Cabin Crew
    Emirates Apr 2015 - Jun 2018
    Dubai, United Arab Emirates
  • Alshami Restaurant
    Waiter
    Alshami Restaurant Feb 2013 - Mar 2015
    Dubai, United Arab Emirates
  • Deita Sharm Resort
    Take Out Waiter
    Deita Sharm Resort Jan 2012 - Jan 2013
    Sharm El Sheikh, South Sinai, Egypt

Mahmoud K. Education Details

Frequently Asked Questions about Mahmoud K.

What company does Mahmoud K. work for?

Mahmoud K. works for Rikas Hospitality Group

What is Mahmoud K.'s role at the current company?

Mahmoud K.'s current role is Restaurant Manager | People Management, Customer Relationship Management.

What schools did Mahmoud K. attend?

Mahmoud K. attended The Global Open University, Wine & Spirit Education Trust.

Not the Mahmoud K. you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.