Mahmoud K. Email and Phone Number
At RIKAS Hospitality Group, we are committed to crafting unforgettable dining moments. Leveraging expertise in staff training and compliance, the focus remains on service excellence and fostering profitability. Skills in budget management and customer relations, sharpened during my tenure at MAZEH and Leen's Restaurants, are pivotal in enhancing our service standards at RIKAS.As a leader, I prioritize a people-centric approach, ensuring that thorough management and clear communication form the core of our operations. Our objective is to nurture a vibrant, attentive dining atmosphere, turning every patron's visit into a testament to our dedication to outstanding service. This collective ambition is what drives the growth of RIKAS as a leader in the hospitality sector.
Rikas Hospitality Group
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Restaurant ManagerRikas Hospitality Group Oct 2024 - PresentDubai, United Arab Emirates•Oversee daily operations of the restaurant, ensuring smooth and efficient service•Manage and supervise staff, including hiring, training, and scheduling employees•Coordinate with kitchen and front-of-house teams to ensure seamless service•Maintain high standards of food quality and customer service•Handle customer complaints and resolve issues promptlyManage inventory, including ordering and stock control•Ensure compliance with health and safety regulationsParticipate in budgeting and financial management for the restaurant•Set performance goals and track progress toward achieving them•Strong leadership, organizational, and communication skills required•Ability to stay calm under pressure and multitask effectively -
Restaurant ManagerLeen'S Restaurants Mar 2024 - Oct 2024Dubai, United Arab EmiratesStaff Management: Hiring, training, scheduling, and supervising restaurant staff, including servers, cooks, and cleaning staff.Customer Service: Ensuring an exceptional dining experience for customers, handling complaints or special requests with professionalism.Operations Oversight: Overseeing day-to-day restaurant operations, including food preparation, cleanliness, and service standards.Inventory and Supplies: Managing inventory levels, ordering supplies, and maintaining stock control to ensure the restaurant runs efficiently.Financial Management: Monitoring the restaurant’s budget, controlling costs, and maximizing profitability through careful financial planning and cost management.Health & Safety Compliance: Ensuring the restaurant adheres to all health, safety, and sanitation regulations. -
Restaurant ManagerMazeh Nov 2022 - Jan 2024Dubai, United Arab Emirates•Recruiting, training and supervising staff.•Agreeing and managing budgets.•Creating staffing rotas.Planning menus.•Ensuring compliance with licensing, hygiene and health and safety legislation.•Promoting and marketing the business.•Overseeing stock levels and ordering supplies.•Handling customer enquiries and complaints.•Taking reservations.•Greeting and advising customers.•Problem solving.•Preparing and presenting staffing/sales reports.•Keeping statistical and financial records.•Assessing and improving profitability.•Liaising with customers, employees, suppliers, licensing authorities and sales representatives.Making improvements to the running of the business and •developing the restaurant. -
Assistant Restaurant ManagerBlanford Capital Nov 2020 - Nov 2022Dubai, United Arab EmiratesOpening and closing the restaurant.Appointing, inducting, and mentoring new staff members.Scheduling shifts and assigning tables to waitstaff.Resolving customers' questions and grievances in a professional manner.Conducting payroll activities in an accurate, timely manner.Ensuring that the restaurant adheres to pertinent health and safety regulations.Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.Sourcing better deals on all resources and equipment that warrant replacing or replenishing.Recording all income and expenses and ensuring that cash registers are balanced. -
Restaurant SupervisorAlshaya Group Jul 2018 - Nov 2020Dubai, United Arab EmiratesAssist in the hiring and training of new employees as well as the continuous training of existing staffOversee both front and back of house operations, including wait staff, kitchen crew, and bussing staffMaintain high-quality food standardsOversee our kitchen staff’s compliance with all health code and sanitation requirementsProvide exceptional customer service -
Cabin CrewEmirates Apr 2015 - Jun 2018Dubai, United Arab Emirates -
WaiterAlshami Restaurant Feb 2013 - Mar 2015Dubai, United Arab Emirates -
Take Out WaiterDeita Sharm Resort Jan 2012 - Jan 2013Sharm El Sheikh, South Sinai, Egypt
Mahmoud K. Education Details
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Hotel/Motel Administration/Management
Frequently Asked Questions about Mahmoud K.
What company does Mahmoud K. work for?
Mahmoud K. works for Rikas Hospitality Group
What is Mahmoud K.'s role at the current company?
Mahmoud K.'s current role is Restaurant Manager | People Management, Customer Relationship Management.
What schools did Mahmoud K. attend?
Mahmoud K. attended The Global Open University, Wine & Spirit Education Trust.
Not the Mahmoud K. you were looking for?
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Mahmoud Hsballah
Ph.D. Civil Engineering | Experience In Strategic Projects | Managing Gis Teams | Strong Team Management SkillsCairo, Egypt -
Mahmoud K.
Germany -
Mahmoud K. Youssef
Cairo, Egypt
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