- Helping create new ideas for the content of the company’s advertising campaigns- Managing social media pages (creating content, publishing and scheduling posts according to the marketing plan, advertising campaigns and public company events) e.- Supervising the solution of customer problems- Managing the supervision team on social media pages in more than one country- Develop a work plan for the customer service team after its appointment, supervise its work, and raise the level of the team- Managing the company’s accounts on YouTube and Tik Tok- Developing visual materials to promote the company’s services and working on printing and distributing them- Assist the online sales team

Preparing and creating the annual marketing plan for the brand, which includes offers and events during the year- Create advertising campaigns to improve the brand name in the market- Determine the department’s budget during the year for online and offline marketing- Manage the marketing department, including online and offline- Supervising the management of the brand’s social media pages- Management and follow-up by the moderation team for all our pages- Determine the prices of printed materials for presentations and openings- Develop ideas for social media pages and websites to support the brand, offers and services provided to customers.- Follow up on visitors’ movement through analysis to enhance the business strategy and develop an action plan according to the data.- Assisting in conducting studies on competitors in the field of electronic marketing products and services by collecting the information necessary for the studies.- Develop and analyze website content for search engines (SEO) to ensure its optimal use and ease of display in search engines.- Create reports to help make decisions on campaigns and competitions.Administrative tasks-Follow up with the customer service department in terms of raising the level of the customer service department and enhancing the level of quality provided to customers in all customer service channels.Complaints follow-up department in terms of enhancing the level of quality provided to customers in all customer service channels.

Create social media pages for the brand Maa-Althahab and AquadourMaa-Althahab Sudan - Maa-Althahab Lebanon - Maa-Althahab Morocco - Maa-Althahab Saudi Arabia - Maa-Althahab Page Official - Maa-Althahab Egypt - Determine and pay the financial value of advertising campaigns on social media- Supervising advertising campaign designs- Working to appoint and train the brand’s supervision and customer service team in Egypt- Establishing an online sales department- Appointing a team of highly qualified designersGraphic and motion graphic designer- Assisting in developing the company’s marketing plan- Help create the brand name- Working to increase the growth and horizontal spread of branches throughout Egypt

- Inventory department management- Manage the shipping and delivery department- Managing the customer service department of the website- Managing the Moderation and Social Media Department- Managing the design department- Managing and operating the website through C banal ( Magento operation system )

- Work on creating and preparing a customer service team specializing in bringing advertisers through various websites- Managing the technical support team for website

- Working as Graphic designer - Meeting with clients, agreeing on work requirements, and delivering it on the specified date - Testing the work and reviewing before submitting - Working on publications Material for the advertising campaigns

- Working as customer service and technical support for Etisalat Emirates- Work as a team leader for customer service and technical support team