Mahmoud Rahhal Email and Phone Number

Managing HR and Administration Departments after we restructured the job roles and created new HR policy along with compensation structure.- Recruitment: mostly through in-house channels, and on-going sales recruitment - Employee relations management- Performance Management by a clear objectives and competencies - Overall Company environment is my responsibility to maintain the positivity and utilizing the human creativity to participate in the development journey- Efficient expenses controls in procurement focusing on automation rather than manual/classic practices and implementing papers less policy in every departments- Member in the Management team of the Company

Heading full HR functions:- Employee relations- Recruitment - Performance Management- Training and Development- Administration & Procurement

In addition to the below areas of expertise..- Leads People Operations (HR) functions for the entire Takaful Emarat (t-life & t-insure), part of due diligence team to acquire a new insurance company - Implemented a new performance management tool to make sure to measure the performance based on Company scorecards (KPIs and OKRs)- Manage major projects such as performance management, salary surveys, review job descriptions, along with implementation a new salary structure- Create harmonious employee relations environment across the Company- Design and implementation the talent management process- Restructure and new mapping for the entire HR process- Acting as a coach and mentor for executive and middle level managers in helping them grow their careers and achieve their objectives in the Company.

- Resourceful in terms of attracting and retaining distinguished resources and key Officers according to the needs of the organization; with the major Management change in 2013, I was handpicked by the recently appointed CEO to replace most of the key functions heads. I have managed to recruit 8 Senior Officers in addition to 15 middle management and sales staff without heavily impacting the payroll amount. The company turned to profitability and continues to be.- Developing/ implementing new recruitment/selection strategies as per staffing requirements & reviewing.- Personnel & Employees relations: identifying requirements and resources to ensuring maintenance of amicable employee-management relations in the organization by encouraging employees to voice their opinions on common platforms and inviting suggestions.- Introduce creative HR initiatives for active employee engagement. - Salary & Wage administration, Compensation and Benefits Management, Statutory Benefits under various Enactments and Compliances and UAE labour law. - Productivity linked wages with unionized staff and workmen thereby targeting for higher productivity.- Emiratization Project: increase the hiring of Emirati candidates and work with them closely to improve their ability in insurance. - Attending labour department, labour courts for joint meetings and cases to take care of all grievances redress functions and maintaining smooth and harmonious working atmosphere.- Identifying Technical and Soft skills Training Needs and preparation of Training Calendar.- HR Planning such as Manpower planning, Succession plan, HR Budgeting, HR Strategy plans, Cultural Building and HR Branding.- Identifying and Administering suitable Performance Appraisal Process & scope for enhancement. - HR Development (performance management, employees involvement efforts, motivation, and relationship building capabilities.

A full-fledged HR and Administration system was built from scratch Mahmoudia Motors with following main items:Employees ServicesPayroll Recruiting Annual HR BudgetAnnual Performance AppraisalAdministration and Purchasing

- Provide expert advice and support to management and staff on a range of human resources functions of some complexity, in accordance with established government policies and procedures and legislative requirements.- Under broad direction, develop, review and implement various human resources policies, procedures and processes. - Implement HR strategies and practices that contribute to the clients achieving its strategic priorities and business objectives, including workforce planning and organizational reviews.- Undertake human resource development projects and activities that contribute to building a positive organizational environment.- Experience in providing an expert advisory and consultancy service to management and staffon a wide range of complex human resource management matters.

• Personnel dept. duties (employee’s contracts, procedures of labour ministry and immigration, follow-up the attendance, vacations, leaves, employees files maintain…)• Payroll through WPS.• Recruiting (through multiple channels) and resignation employee’s procedures.• Job descriptions and Organization Structures.• Preparing HR Budget.• Follow-up Group life and Group medical for the employees.• Follow-up and renewal of the company licenses. • Board of Directors meetings arrangements and General Assembly meetings arrangements (minutes, quorum, legal issues, and decisions processing). • Purchasing duties (find alternatives for purchase, comparison of the offers, issuing purchase order as the company financial system)• Administrative duties (all company printing required, office affairs and cervices, follow-up the offices rent contract and municipalities required, and office stationary).

• Responsible for control risk self assessment (CRSA system) (system, which is used as an operative risk management tool for all personnel policies and procedures).• Ensure operational efficiency by monitoring all staff overheads/expenditure and ensuring optimum deployment of staff.• Participate in the recruitment of new employees.• Ensure all documentation related to hiring, employment & termination are in compliance with local requirements.• Assisting Manager HR in all operational aspects; staff training, performance appraisal, and/or additional responsibilities.• Using human resources information systems to record, maintain, plan and manage the organization’s human resources & ensuring accuracy of all the information when appointing new staff..• Implementing and Developing the Performance Appraisal System• Budgeting of Human Resources.• Preparing and implementing the annual Training Plan.• Training Needs Assessment and Career Development Plans.• Preparing Comparison Studies in the field of Compensations and Benefits between Banks and analyze these studies.