 Prepares monthly analysis for the delinquent customers in retail credit products coiering the credit cycle to haie clear iision of the customers’ performance Prepares monthly, quarterly and yearly analyses for Collectons team to set strategies for the delinquent customers Analyse the strategy performance outcome data of existng strategies to gain insight as to why a partcular approach is or is not working, and then deiise the next round of strategies based on test and learn. Maintain data integrity by reconciling MI and fgures against independent sources. Prepare legal, Tele calling, agencies and In house domains based on the Collectons strategy, handof cases to/ from the external collecton agencies, payment reports, preparing score cards and calculatng incentie. Prepare target inputs that help to set targets for diferent products driien by the impairment planand/or contest if any Analyse the collectons Complains for all related products to make clear iision of improiement or deterioraton of Collectors attude Track and monitor productiity / efectieness for optmal performance Responding to collectons regional requests regarding any analysis required or updates Responsible for identfying key risks and opportunites and addressing them appropriately through iarious strategic actons through trend analysis. Responsibilites also extend to ensuring all Collectons & Recoieries functons identfy key risks and deielop process to mitgate these risks Identfy improiement opportunites in an ongoing basis based on detailed analysis and champion challengers exercises Ensure that stpulated strategies fulfl regulatory requirements and adhere to compliance policies

 Responsible for managing the external agencies teams’ productiity, and performance, ofering the required support in order to achieie the required goals. Perform daily/monthly snap checks in order to maintain a strong control eniironment at the agencies end Perform quarterly audits, supported with minutes of meetng with the external collecton agency managers Partcipate in the legal initaton/dropping processes Handling all regulatory related complaints, ensure compliance with the regulator guidelines, and sending within the agreed tmeframes In light of the setlement policy, they are responsible to prepare setlement proposals for Charged/Writen of cases, where customers were ofered to close their debts with some waiiers,based on the eligibility criteria Responsible for the external agencies staf deielopment, and training needs, which require an organized training calendar for the agency teams Finalizing, and reiiewing the agency payments, and scores, where the bank is going to pay commissions, according to the receiied payments, aligning with the approied payment scheme

• ICU Officer, Responsible for check the customer document, data and prepare it for inclusion to the Bank’s System in order to calculating the customer income and insure that the customer eligible to get our credit facility due to our policy and process.

Responsible for selling loans, Follow - Up Customer, as well check the customer data and insure that’s matching with both of bank policy and criteria, then calculating the monthly income in order to determine the most amount he can get due to bank’s process and conditions .After checking the customer’s documents and calculating income then procced the case to the next stage (QA) before proceeding to credit underwriting department to get approval. After getting approval, I following customer to signing cheqs before booking the amount on the account.

Preparing customer accounts, recording daily sales invoices by ALFA EYGPT program, as well preparing the final report on the end of the day, also preparing monthly financial report which related to both of accounts receivable and accounts payable.

Prepare, verify and process sales invoices. Record all cheques received. Preparation for customer’s statement of accounts. Prepare journal entries Assist with monthly closings and preparation of monthly financial statements Assist with accounts receivable and accounts payable

- Responsible for check the customer document, data and prepare it for inclusion to the Bank’s System in order to calculating the customer income and insure that the customer eligible to get our credit facility due to our policy and process.

1 Prepare the General and Local Tenders.2 Specialist in Preparing Machines Contracts.3 Make Foreign Correspondence.4 Analyst in Machine Price Offers.