In my role as a Data Analyst at CORELIA in Cairo, Egypt, I leveraged my expertise in Power BI, Excel, and SQL to analyze and manipulate data, presenting key insights to drive business decisions. I developed advanced Power BI projects, crafted DAX queries, and provided valuable conclusions and recommendations to meet the company's business needs.

• Data analysis using Python: Gained proficiency in writing Python scripts and leveraging libraries like NumPy, Pandas, and Matplotlib to clean, manipulate, and analyze complex datasets with a good starting boost in Machine Learning.• Adept in querying databases: Developed a strong foundation in SQL, enabling efficient retrieval and manipulation of data from relational databases.• Power BI and Tableau Visualization: Mastered Power BI and Tableau, allowing me to create compelling and interactive dashboards and reports that effectively communicate complex data insights. Additionally, I hold the prestigious Power BI PL-300 certification, demonstrating my in-depth knowledge and expertise in utilizing Power BI • Enhanced business acumen: Deepened my understanding of Information Systems (IS) and Information Technology (IT) infrastructure, enabling me to bridge the gap between business needs and technical solutions. Furthermore, I gained a solid understanding of ERP environments for both SAP and Microsoft Dynamics, providing valuable insights into enterprise resource planning systems.

• Leveraged problem-solving skills to effectively resolve customer inquiries and complaints over the phone.• Maintained exceptional customer satisfaction by providing clear and concise information, addressing concerns promptly, and exceeding expectations.• Demonstrated exceptional time management by efficiently handling calls within designated timeframes while maintaining high-quality service.

• Drove exceptional sales growth by exceeding monthly targets by 100% (increased sales from 200,000 SAR to 400,000 SAR in one year) leveraging strategic B2B sales strategies.• Secured and renewed key client contracts through effective negotiation tactics and relationship building, ensuring revenue continuity of almost 5,000,000 SAR annually. • Identified and nurtured new business opportunities by prospecting for potential clients and expanding the company's reach within the designated region.• Developed and implemented data-driven sales plans by analyzing customer data and market research trends.• Maintained clear communication channels with management by providing insightful market updates and recommending data-driven sales strategies, resulting in improved team performance which exceeding overall sales objectives.