Mahmoud Salem

Mahmoud Salem Email and Phone Number

Technical Support Engineer @ Ghabbour
Mahmoud Salem's Location
6th of October, Al Jizah, Egypt, Egypt
About Mahmoud Salem

Always look for more new challenges and opportunities to learn more and fill up my starve about learning and achieving more challenges, that pushed me to work in training Department and technical support Department, then to 'Management' science to Learn how to take the best advantage of the workshop in accordance with high standards. which acquired me a wide experience in French brands like Renault, Korean brands like KIA and Hyundai, Chinese brands like DFSK, and so many other different brands and models on which I worked on to go through more challenges and gain more experience.and one of the challenges which i am proud to go through it, is at the beginning when worked on the Chinese brand there was no support from the mother company with information to help us in diagnosing any problems like wiring diagram and reference values for ( sensors, actuator and solenoid valve .….etc )which drove me to draw wiring diagram for some system on the vehicle, keep records and values as a reference taken from new vehicle to facilitate solving technical problems and diagnosis. Also, modified cooling system design to solve engine overheat without existence of any defect in the cooling system parts, and this experiment gave a positive results and worked well.

Mahmoud Salem's Current Company Details
Ghabbour

Ghabbour

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Technical Support Engineer
Employees:
82
Mahmoud Salem Work Experience Details
  • Ghabbour
    Pc Service
    Ghabbour Apr 2021 - Present
  • National Motors
    Acting As Technical Support Manager
    National Motors Sep 2019 - Present
    Al Jizah, Egypt
    1- Support workshops with technical issues.2- Handel common technical problems.3- Communicate with technical platform to find technical solutions and warranty approvals.4- Technical data analysis to monitor technical problems and product quality.5- Create and monitoring technical reports and follow up with manufacture.6- Follow up sub-dealers about technical issues and warranty approvals.7- Be sure that all diagnosis and repair procedures are done due to DFSK Roles.
  • National Motors
    Workshop Manager
    National Motors Aug 2018 - Sep 2019
    Al Jizah, Egypt
    1. Prepares and submits the services and maintenance plan to the Service Center Manager. Prepares capacity and resource plans as per the set departmental objectives and ensures their efficient execution and their total compliance to the quality and safety standards.2. Sets the standards and performance measures of his workshop in line with the company’s strategic direction, and cascades it down to the overseen Engineers and monitors their timely implementation, and ensures achievement of their objectives.3. Applies the Services & Maintenance Quality and Safety procedures and standards ensuring total compliance4. Ensures efficient and timely implementation of maintenance programs for all the maintenance equipment.to the quality standards.5. Prepares the "Workshop Productivity Reports" reflecting achievement versus plan and submits to Services Center Managers to take corrective action accordingly.6. Conducts technical training Programmers for the new comers in collaboration with the Training Manager, and ensures the technical skills level is up to the required standards of delivery.7. Conducts performance appraisals sessions of his direct report in due time.
  • National Motors
    Technical Support Engineer
    National Motors Feb 2018 - Aug 2018
    Al Jizah, Egypt
    1- Support workshops with technical issues.2- Handel common technical problems.3- Communicate with technical platform to find technical solutions and warranty approvals.4- Technical data analysis to monitor technical problems and product quality.5- Create and monitoring technical reports and follow up with manufacture.6- Follow up sub-dealers about technical issues and warranty approvals.7- Be sure that all diagnosis and repair procedures are done due to DFSK roles.
  • Expo Service
    Service Advisor Bp
    Expo Service Feb 2017 - Feb 2018
    1- Check cars followed by accident and provides estimates according to company policy.2- Initiates and maintains accurate job and customer records and follow up systems.3- Verifies payment method in advance of work starting.4- Accurately maintains document control system.5- Organize flow between the workshop's departments To facilitate and increase the production efficiency.6- Strives to solve the customer problems and keep up work in accordance with insurance companies.7- Ensure all work is carried out (charged for) on time.8- Seeks and acts on every opportunity to sell additional repair , products and services available.
  • Khaled Emara Automotive (Kia & Renault) Sub Dealer
    Service Advisor
    Khaled Emara Automotive (Kia & Renault) Sub Dealer Dec 2015 - Feb 2017
    1- Achieved high customer satisfaction / retention by providing honest, prompt, and straightforward customer service.2- Create repair orders, dispatched work and manage numerous shop technicians, close and get submit on warranty claim.3- Follow up calls or emails, call customers when ordered parts became available, ensure time deliver of the vehicle to the customer.4- Post service follow up.
  • Khaled Emara Automotive (Kia & Renault) Sub Dealer
    Technical Support Engineer
    Khaled Emara Automotive (Kia & Renault) Sub Dealer Oct 2013 - Oct 2014
    Make the inspection and diagnosing of the vehicle and be sure that all the items in the job are done with high quality and follow up the technicians when he makes the service or maintenance.
  • Khaled Emara Automotive (Kia & Renault) Sub Dealer
    Workshop Engineer
    Khaled Emara Automotive (Kia & Renault) Sub Dealer Apr 2012 - Oct 2013
    Make the inspection and diagnosing of the vehicle and be sure that all the items in the job are done with high quality and follow up the technicians when he makes the service or maintenance.
  • Mtc Training Center
    Electronics Instructor
    Mtc Training Center Apr 2009 - Apr 2012
    A trainer for theoretical and practical aspects of the electronics field.1- Instructor for electronics basics.2- Trainer for motherboards circuit and repair it.3- Work on graduation projects for communication engineering department to assist undergraduate engineers in their projects.4- Build up electronic Boards ( PCB ).

Mahmoud Salem Education Details

  • High Institute Of Information Technology
    High Institute Of Information Technology
    Good++

Frequently Asked Questions about Mahmoud Salem

What company does Mahmoud Salem work for?

Mahmoud Salem works for Ghabbour

What is Mahmoud Salem's role at the current company?

Mahmoud Salem's current role is Technical Support Engineer.

What schools did Mahmoud Salem attend?

Mahmoud Salem attended High Institute Of Information Technology.

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