A confident, versatile and enthusiastic, with extensive experience gained developing and monitoring manual and automated revenue systems and processes across the tourism and hospitality industries, including front office, reservations and sales. Has an in-depth knowledge of implementing revenue management, strategies and processes in order to maximize revenue and provide operational excellence.Acknowledged as a highly focused and committed professional, with excellent customer relations and communication skills, with the ability to develop effective relationships at all levels of seniority. Builds and recruits cross functional teams to ensure the smooth running of operations in line with company expectations, identifying key improvements to working practices to maximize efficiency and profitability. Is commercially and financially aware when implementing strategies and campaigns for driving sales and improving efficiencies, meeting top priority business needs.