Mahmoud Bderi Email & Phone Number

Dallas/Fort Worth Area

I am a part of the Services Team with Worksoft. I have personally worked with multiple clients commercial as well as government. I performed Automation Testing including planning, assessments, script development and maintenance. Used Worksoft certify to build the test scripts using certify Capture, live touch and Certify Learn. Managed offshore teams and Business Users utilizing testing best practices to ensure accurate testing outcomes. Design and Creation of Test Automation Framework Creating rule and definitions to smoother the process of certify objection recognition. Maintaining Layouts and Record Sets for Certify Process. Dashboard Maintenance & Project scheduling for reporting. Collaborated with the functional subject matter experts to identify and understand business requirements and promote successful functional regression testing Create HTML, JAVA, Portal, Silverlight, and GUI automated scripts Create and schedule Certify scripts execution through Execution Manager during different phases of regression testing. Managing and maintaining projects in certify

• SIT, E2E, UAT and Performance testing in SAP-ISU• Develop Quality assurance documents such as test cases and test scripts.• Working on MM, DM and WM SAP module to prepare data for testing• Coordinating meetings and workshops to lay out strategy to help break down business process.• Log, review and manage Test Cases and defects in HPALMFluent in English and Arabic

Dallas/Fort Worth Area

• Deep dive/Root cause Bill, Payment, SAP System, and other Issue Referral types - Identify defects/process gaps and unreported issues by looking at daily/weekly/monthly inflow and outflow Issue Referral trends.• Collaborate with various internal stakeholders such as IT and Marketing regarding issue resolution.• Work as Business Triage Team member for Issues Management and CSG Teams– prioritized defects (PMs) and incidents (IMs) weekly, assigned appropriate IT work stream, and performed UAT, while significantly reducing the number of existing defects by driving them to completion.• ISU CCS resolving issues related with market Transaction, Device Management and billing.• SAP ISU /CCS Device Management (configuration, Master Data set up and different process of Device.