Mahmoud El Karout

Mahmoud El Karout Email and Phone Number

Senior Customer Success Specialist @ Wisewell
Beirut, Beirut Governorate, LB
Mahmoud El Karout's Location
Beirut, Beirut Governorate, Lebanon, Lebanon
Mahmoud El Karout's Contact Details

Mahmoud El Karout work email

Mahmoud El Karout personal email

About Mahmoud El Karout

Mahmoud El Karout is a Senior Customer Success Specialist at Wisewell. He possess expertise in management, microsoft office, strategy, communication, research and 48 more skills. He is proficient in Turkish, French, Arabic and English.

Mahmoud El Karout's Current Company Details
Wisewell

Wisewell

View
Senior Customer Success Specialist
Beirut, Beirut Governorate, LB
Website:
wisewell.com
Employees:
17
Mahmoud El Karout Work Experience Details
  • Wisewell
    Senior Customer Success Specialist
    Wisewell
    Beirut, Beirut Governorate, Lb
  • Aie Serve
    Trainer
    Aie Serve 2016 - Present
    Liban
  • Aie Serve
    Vice President
    Aie Serve Nov 2021 - Jul 2023
    Lebanon
  • Aie Serve
    Secretary General
    Aie Serve Nov 2018 - Nov 2021
    Lebanon
  • Aie Serve
    Program Coordinator
    Aie Serve Mar 2015 - Nov 2018
    • Plan the delivery of the overall program and its activities in accordance with the mission and the goals of the organization.• Develop new initiatives to support the strategic direction of the organization.• Develop and implement long-term goals and objectives to achieve the successful outcome of the program.• Develop a program evaluation framework to assess the strengths of the program and to identify areas for improvement.• Develop forms and records to document program activities.• Recruit, interview and select well-qualified program staff.• Implement the human resources policies, procedures and practices of the organization.• Ensure that personnel files for the program are properly maintained and kept confidential.• Establish and implement a performance management process for all program staff.• Engage volunteers for appropriate program activities using established volunteer management practices.• Ensure that all program volunteers receive an appropriate orientation to the organization and the programs and appropriate training in accordance with organizational standards.• Supervise program staff by providing direction, input and feedback.• Communicate with clients and other stakeholders to gain community support for the program and to solicit input to improve the program.• Liaise with other managers to ensure the effective and efficient program delivery.• Coordinate the delivery of services among different program activities to increase effectiveness and efficiency.• Identify and evaluate the risks associated with program activities and take appropriate action to control the risks.• Monitor the program activities on a regular basis and conduct an annual evaluation according to the program evaluation framework.
  • Englease.Com
    Customer Success Manager
    Englease.Com Jun 2021 - Jan 2024
  • Englease.Com
    Customer Success Specialist
    Englease.Com Jan 2021 - Jun 2021
  • Englease.Com
    Sales Executive
    Englease.Com May 2020 - Jan 2021
  • Jouzour Loubnan
    Outreach & Public Relations
    Jouzour Loubnan Feb 2011 - Dec 2023
    Lebanon
    • Strengthened the links of the organization by building new relationships with regional offices and local networks. • Developed awareness campaigns related to environmental topics. • Implemented communication plans by supporting the Media Officer.• Managed database of individual supporters and other contacts.• Monitored & Organized outreach stands for the organization.
  • Vivacy
    Marketing And Public Relations Specialist
    Vivacy May 2018 - Oct 2019
    Beirut District, Lebanon
    • Supporting my manager in all areas of the e-commerce• Understanding Vivacy’s procedures, fees, and systems, as well as any updates• Developing Vivacy’s loyalty program and assisting in the development of the e-commerce policies• Developing website and social media marketing plans with the help of my manager• Working closely with 3rd party digital marketing agency to create and manage social media content and advertising campaigns• Working with web developers to make the needed changes and updates to the website• Coordinating with Brand Managers and distributors for data integrity, accuracy, and seasonal timelines for E-Commerce programs• Populating and Maintaining product database• Working with my Manager and other assistants to process orders• Building and executing social media strategy through competitive and audience research• Monitoring the performance of the advertising campaigns and making changes based on market research• Setting up and optimizing company pages within its social media platforms Instagram and Facebook• Updating content on the website and the blog and managing their SEO• Tracking and analyzing email marketing campaigns• Searching for trends in Beauty and Wellness sectors• Ensuring the smooth and efficient running of the shoot.• Directing models as well as the photographer when necessary to get the very best shots for every product consistently• Selecting shots and images on set for the website and social media content• Understanding of the Production Workflow as a whole
  • Keyrus Biopharma
    Business Developer
    Keyrus Biopharma Mar 2017 - Dec 2017
    Lebanon
    • Conception, set up and monitoring of KBP’s quality policy.• This role is not confined to the agency; it also takes responsibility for a client account Head of business development in France and abroad, directing the global business approach towards attributed national or international accounts.• Increasing the turnover by selling projects with strong added value, pursuing business relations.• At a high level, assuring client satisfaction and guaranteeing the quality of the product.• The objective is to incorporate the skills of Keyrus as a whole into the client account Leader of a multidisciplinary team within the account.• Responsibility for one or more accounts.• Respect of quality commitments.• Participating in the continual improvement of the Quality System.• Identifying and to record non conformities.
  • Alasco International Sarl
    Marketing Manager
    Alasco International Sarl Jun 2016 - Oct 2016
    Lebanon And Iraq
    • Managing all marketing for the company and activities within the marketing department.• Developing the marketing strategy for the company in line with company objectives.• Coordinating marketing campaigns with sales activities.• Overseeing the company’s marketing budget.• Creation and publication of all marketing material in line with marketing plans.• Planning and implementing promotional campaigns.• Manage and improve lead generation campaigns, measuring results.• Overall responsibility for brand management and corporate identity.• Monitor and report the effectiveness of marketing communications.• Creating a wide range of different marketing materials.• Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives.• Analyzing potential strategic partner relationships for company marketing.
  • Alasco International Sarl
    Sales And Marketing Intern
    Alasco International Sarl Jan 2016 - Jun 2016
    Liban
  • Arabian Beat Audio Production
    Marketing Coordinator
    Arabian Beat Audio Production Mar 2016 - Jun 2016
    Liban
    • Implements marketing and advertising campaigns by assembling and analyzing sales forecasts; preparing marketing and advertising strategies, plans, and objectives; planning and organizing promotional presentations; updating calendars.• Tracks product line sales and costs by analyzing and entering sales, expense, and new business data.• Prepares marketing reports by collecting, analyzing, and summarizing sales data.• Keeps promotional materials ready by coordinating requirements with graphics department; inventorying stock; placing orders; verifying receipt.• Supports sales staff by providing sales data, market trends, forecasts, account analyses, new product information; relaying customer services requests.• Researches competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases.• Plans meetings and trade shows by identifying, assembling, and coordinating requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists.• Monitors budgets by comparing and analyzing actual results with plans and forecasts.
  • Neolys Diagnostics
    Marketing Intern
    Neolys Diagnostics Sep 2015 - Dec 2015
    Liban
    • Formulating a plan and presenting it to the company management.• Writing and managing the distribution of surveys and questionnaires.• Briefing interviewers and researchers.• Undertaking ethnographic research.• Conducting qualitative and quantitative surveys, which may involve field, interview or focus group assessments.• Monitoring the progress of research projects.• Analyzing and interpreting data to identify patterns and solutions, including surveys and focus group transcripts.• Writing detailed reports and presenting results.• Advising company management on how to best use research findings.
  • Lab. Genomic Characterization Of Plants ( Université Saint-Joseph ) - Great Med Project.
    Researcher
    Lab. Genomic Characterization Of Plants ( Université Saint-Joseph ) - Great Med Project. Apr 2014 - Dec 2015
    Liban
    • Clarified, collected, and compared data related to the Plants found in the Lebanese territories.• Evaluated, interpreted, and summarized the status of costal native plants species. • Explored, extracted, gathered, identified, and located samples from diverse plots.
  • Tsc Lebanon - The Sultan Center
    Cashier
    Tsc Lebanon - The Sultan Center Mar 2011 - Jul 2011
    Liban
    • Issued receipts, refunds, credits, for customers. • Established or identify prices of goods, services or admission, and tabulate bills using cash registers, or optical price scanners.• Resolved customer complaints and answered customers' questions.• Calculate total payments received during a time period, and reconcile this with total sales.• Keep periodic balance sheets of amounts and numbers of transactions.
  • Silver Line
    Jewelry Sales Specialist
    Silver Line Jul 2009 - Sep 2009
    Liban
    • Promoted sales by assisting customers and offering suggestions.• Stocked shelves, counters, and tables with merchandise.• Utilized product knowledge to promote sales.

Mahmoud El Karout Skills

Management Microsoft Office Strategy Communication Research Public Relations Public Speaking Training Market Research Team Leadership Social Media Marketing Sales Marketing Strategy Communication Skills Presentation Skills Advertising Microsoft Excel Teamwork Leadership Time Management Powerpoint Customer Service Social Media Negotiation English Marketing Long Term Customer Relationships Marketing Communications Project Management Ngos Sales Operations Microsoft Powerpoint Customer Relationship Management Microsoft Word Facebook Marketing Google Adwords Google Analytics Linkedin Marketing Linkedin Training Search Engine Optimization Search Engine Marketing Learnability Content Strategy Content Marketing Project Coordination Arabic French Program Coordination E Commerce Ecology Teaching Cell Physiology B2b Marketing Strategy

Mahmoud El Karout Education Details

Frequently Asked Questions about Mahmoud El Karout

What company does Mahmoud El Karout work for?

Mahmoud El Karout works for Wisewell

What is Mahmoud El Karout's role at the current company?

Mahmoud El Karout's current role is Senior Customer Success Specialist.

What is Mahmoud El Karout's email address?

Mahmoud El Karout's email address is ma****@****ail.com

What schools did Mahmoud El Karout attend?

Mahmoud El Karout attended Université Saint-Joseph De Beyrouth, Université Saint-Joseph De Beyrouth, Maroun Aboud Secondary School.

What are some of Mahmoud El Karout's interests?

Mahmoud El Karout has interest in Marketing, Management And Media.

What skills is Mahmoud El Karout known for?

Mahmoud El Karout has skills like Management, Microsoft Office, Strategy, Communication, Research, Public Relations, Public Speaking, Training, Market Research, Team Leadership, Social Media Marketing, Sales.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.