Responsibilities:

Responsibilities:• Plan and execute multi-channel marketing campaigns with a focus on social media, influencer marketing and partnership marketing, optimizing the campaigns for reach, engagement, and revenue• Identify content creators who fit our brand positioning and publisher profiles, guide them to produce high-quality branded content that increases our reputation• Design the reporting package and reporting frequency of the new accounts and services• Analyze market & competition from time to time and present reports regarding the new ideas launched by the competition in the market• In charge of designing and implementing the marketing strategy and acquisitions• Cooperate with internal departments to manage the workflow of marketing operations• Analyze the current KPIs in terms of revenues, users, traffic. Make sure each service is reported correctly and investigate in case of wrong estimates received within the teams

Responsibilities:• Managing a portfolio of accounts in the global market by providing exceptional customer care; with an emphasis on support, and high-quality service.• Identifying new business opportunities with exciting clients and engaging in cross-selling/ up-selling activities.• Generating new businesses by analyzing competitors and developing unparalleled market intelligence.• Analyze the current KPIs of all services in terms of revenues, users and traffic• Serving as our clients’ internal consultant to recommend the best way to utilize our products and solution to improve their business• Analyze market & competition from time to time and present reports regarding the new ideas• Setup new systems and create new users.

Responsibilities:• Answer questions regarding AT&T services, gear, offers, travel, and invoices from customers.• Provide great and timely customer service to increase client retention and loyalty.• Recognize consumer needs and make suitable product and rate recommendations.• Accept payment, enrollment, renewal, and other service issues from customers.• Create new ways for customers to buy AT&T goods and services.• Handle and address client complaints as soon as possible.• Effortlessly handle a huge number of consumer calls.