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Mahmoud Farag Email & Phone Number
ERP SaaS Country Head of Operations KSA and EGY
at
dawatech
1 work email found
@dawatech.com
1 phone found area 127
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
ERP SaaS Country Head of Operations KSA and EGY
Location
Egypt
Company size
Who is Mahmoud Farag? Overview
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Quick answer
Mahmoud Farag is listed as ERP SaaS Country Head of Operations KSA and EGY at dawatech, a with 55 employees, based in Egypt. AeroLeads shows a work email signal at dawatech.com, phone signal with area code 127, and a matched LinkedIn profile for Mahmoud Farag.
Mahmoud Farag previously worked as Director of SaaS Operations KSA & EGY at Dawatech and Country Operations Manager at Dawatech. Mahmoud Farag holds Master Of Business Administration - Mba, Digital Transformation from Eslsca University.
Company email context
Email format at dawatech
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mfarag@dawatech.com
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AeroLeads found 1 current-domain work email signal for Mahmoud Farag. Compare company email patterns before reaching out.
Profile bio
About Mahmoud Farag
With over 10 years of experience in e-commerce, digital marketing, UI, and ERP systems, I am a Director of SaaS Operations KSA & EGY at Dawatech, a leading provider of cloud-based enterprise solutions for the pharmaceutical and retail industries. I am passionate about delivering high-quality, scalable, and customer-centric products and services that enhance business performance and efficiency.As a Certified Professional Scrum Master (PSM1) and ITIL V4 Foundation Level holder, I have the skills and knowledge to manage complex projects, align teams and stakeholders, and ensure agile and service-oriented practices. I have successfully implemented and managed Odoo ERP solutions for various clients, such as MAARCARE and Laser Gallery, and contributed to the growth and expansion of Dawatech in the region. I am always interested in connecting with professionals and experts in my field and learning from their insights and experiences.
Listed skills include Graphic Design, Layout, Advertising, Indesign, and 52 others.
Current workplace
Mahmoud Farag's current company
Company context helps verify the profile and gives searchers a useful next step.
Dawatech
12 roles
Mahmoud Farag work experience
A career timeline built from the work history available for this profile.
Director Of Saas Operations Ksa & Egy
Current
Apr 2023 - Present
Country Operations Manager
Jun 2022 - Mar 2023
Odoo Erp Project Manager
Oct 2021 - Jun 2022
Applications Service Manager
- In Maarcare we are digitizing the pharmaceutical business in Egypt by Pharmacist Place marketplace and providing SaaS solutions as a complete Odoo ERP solution for Pharmacies.- Act as a central point of contact with development team, Escalate risks and issues.. Prepare project’s documentation (business requirements, solution implementation, interfaces).- Manage and engage Odoo SaaS customer service support team, Manage and implement marketplace seller profiles.- Engages with stakeholders to understand needs, priorities, and to capture requirements for operational needs.- Communicates project and team status outside the team to stakeholders according to prioritized business goals and information needs.- Communicates internally and externally to maintain and improve transparency with stakeholders.- Standardize and document end users processes.- Functionality testing of ERP / mobile apps to verify that the system is built as per the requirements.- Design, implement and coordinate systems, policies and create static user interfaces for mobiles apps & website landing pages.
Jun 2018 - Sep 2021
Odoo Erp Business Consultant
- Review and revise for new feature deployments and issues & bugs done by development team in India.- Support end user requests for new saved searches, reports, KPIs and ERP dashboards.- Monitor staff and process performance, provide internal on-going support training for all staff roles.- Conducting online and onsite workshops to engage staff on ERP functions (two headquarters & Six Stores UAE & EGY).- Amazon AWS EC2 Servers basics administration (Snapshots, AMI, Hard drives volumes).
Mar 2016 - Dec 2021
Erp & E-Commerce Operations Manager
- Responsible for managing all eCommerce website and ERP projects/tasks from the conceptual stages through planning, design & Html, IT development, content upload.- Manage and monitor all operational tasks for order fulfillment with internal and external teams to ensure it is done in a timely manner to assure Laser Gallery is providing consumers’ best digital experience.- Coordinate with development teams for new feature deployments and issues & bugs.- Manage, Co-operate on implementing and customizing Odoo ERP apps.- Prepare project’s documentation (business requirements analysis, solution implementation, interfaces, reports).- Responsibility for project delivery and execution, translate business needs into technology solutions, Assign tasks to project resources.- Cooperate in building company online presence through e-commerce website, different social media channels.- Cooperate with team managers in building online sales team and customer care & Handle customer complaints and requests with moderation team. - Coordinate with third-party platforms (marketplaces) for listing and order fulfillment.
Oct 2014 - Mar 2016
E-Commerce Operations Manager
Pianta Fashion
Feb 2014 - Nov 2015
E-Commerce Website Manager
- Responsible for managing, coordinating, and administering all web projects/tasks from the conceptual stages through planning, design & Html, IT development, content upload.- Managing Resources, Tasks and schedules.- Managing day-to-day activities required to maintain each project’s objectives, specifications and delivery timelines.- Manage and lead team for building E-commerce website, Social media presence.
Jan 2014 - Sep 2014
Digital Marketing Coordination / Graphics Team Manager
Jumia was launched in Egypt in August 2012 with a very clear goal: to become the biggest, most professional and most customer - centric online shopping mall in Egypt.joined Jumia before launching online and have pretty experience and understanding the start up of an online shopping website.Team manager and responsible for online/offline graphic creation, Online marketing coordination (email marketing, SEM, Google Adwords).
Aug 2012 - Dec 2013
Senior Graphic Web Designer
Islamic Design House is a British company and a leaded fashion branded online multinational store opens in United Kingdom as a head quarter.I was responsible for all graphics that used for web and printing for all franchisers located in Egypt, UK, Jordan, USA.
May 2010 - Jul 2012
Textile Production Engineer
Dec 2007 - Jun 2009
4 education records
Mahmoud Farag education
Master Of Business Administration - Mba, Digital Transformation
Certified Professional Scrum Master (Psm1)
Scrum.Org
Itil V4 Foundation Level Course, It Service Management
Itil V4 Foundation Level Course
Bachelor'S Degree, Applied Arts Faculty, Textile Engineering, Good
FAQ
Frequently asked questions about Mahmoud Farag
Quick answers generated from the profile data available on this page.
What company does Mahmoud Farag work for?
Mahmoud Farag works for dawatech.
What is Mahmoud Farag's role at dawatech?
Mahmoud Farag is listed as ERP SaaS Country Head of Operations KSA and EGY at dawatech.
What is Mahmoud Farag's email address?
AeroLeads has found 1 work email signal at @dawatech.com for Mahmoud Farag at dawatech.
What is Mahmoud Farag's phone number?
AeroLeads has found 1 phone signal(s) with area code 127 for Mahmoud Farag at dawatech.
Where is Mahmoud Farag based?
Mahmoud Farag is based in Egypt while working with dawatech.
What companies has Mahmoud Farag worked for?
Mahmoud Farag has worked for Dawatech, Maarcare, Laser Gallery Egypt, Pianta Fashion, and Ecs-Distribution.
How can I contact Mahmoud Farag?
You can use AeroLeads to view verified contact signals for Mahmoud Farag at dawatech, including work email, phone, and LinkedIn data when available.
What schools did Mahmoud Farag attend?
Mahmoud Farag holds Master Of Business Administration - Mba, Digital Transformation from Eslsca University.
What skills is Mahmoud Farag known for?
Mahmoud Farag is listed with skills including Graphic Design, Layout, Advertising, Indesign, Pre Press, Art Direction, Adobe Illustrator, and Odoo Erp.
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