Mahmoud Issa Email and Phone Number
Seeking a challenging career with a progressive organization that provides an opportunity to capitalizemy technical skills & abilities in the field of information technology, and management skills for thegrowth of the organization as well as to enhance my knowledge about new and emerging trends in the IT sector.
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Technical Support EngineerAlfa Medical Group May 2022 - Present. Monitoring Firewall PFsense and monitoring system. responsibilities include resolving network issues, configuring operating systems, and using remote desktop connections to provide immediate support. Diagnose and troubleshoot technical issues, including account setup and network configuration. responsible for working with different systems software and hardware. Repairing hardware malfunctions, software issues
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Application Support EngineerArabicss Nov 2021 - Mar 2022Qesm El Maadi, Cairo, Egypt. Handling ADSL Technical inbound and outbound call for individuals and Corporate by doing all troubleshooting steps for physical or logical Cases of instability, slowness, data down, and Browsing depend on the system and personal knowledge. Troubleshooting and installation and maintenance of IP Phones ( Cisco - Panasonic - Grandstream ). Troubleshooting and installation and maintenance of Softphone applications ( 3cx - MicroSip - Zoiper). Configure The BBX and… Show more . Handling ADSL Technical inbound and outbound call for individuals and Corporate by doing all troubleshooting steps for physical or logical Cases of instability, slowness, data down, and Browsing depend on the system and personal knowledge. Troubleshooting and installation and maintenance of IP Phones ( Cisco - Panasonic - Grandstream ). Troubleshooting and installation and maintenance of Softphone applications ( 3cx - MicroSip - Zoiper). Configure The BBX and Create an Extension Number For Agent. monitoring Firewall Sophos Show less -
It Gate TraineeIt Gate Academy Nov 2020 - Jul 2021Cairo, EgyptCyber Security Diploma :# CCNA New Update 200-301 # MCSA Windows Server 2016-2019# Linux Admin I & II# Python# CEH -
Information Technology Help DeskHigh Tech Jul 2018 - May 2019Cairo, EgyptInstallation and Maintenance and Repair
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Information Technology Help DeskComputer Shop Apr 2016 - May 2017Cairo, EgyptInstallation and Maintenance and Repair
Mahmoud Issa Education Details
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Frequently Asked Questions about Mahmoud Issa
What company does Mahmoud Issa work for?
Mahmoud Issa works for Alfa Medical Group
What is Mahmoud Issa's role at the current company?
Mahmoud Issa's current role is Technical Support Engineer at Alfa Medical Group.
What schools did Mahmoud Issa attend?
Mahmoud Issa attended Ain Shams University.
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Mahmoud Issa
Cairo, Egypt -
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Mahmoud Issa
Administrative Support Manager At Cissp And Comptia Security+ Network+ Server+ InstructorAd Daqahliyah, Egypt -
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Mahmoud Issa
Hr Recruitment / Jop Description / Jop Analysis / Hr Planning / Training And Development / Organization Structure/ Performance Appraisal / Compensation And Benefits System.Al Jizah, Egypt
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