Assist restaurant manager , Team leader and Trainer

Supervisor & Team leader

● Scope: To provide a friendly welcome for guests, answer phones and control the flow of guests to the various stations in the outlet o Duties and responsibilities: • To report for duty punctually wearing the correct uniform and name tag at all times. • To great and seat guests according to standards set in the departmental operations Manual. • To answer the telephone, take reservations and handle guest inquiries according to the standards set in the Department’s Operation Manual. • To provide a courteous and professional service at all time. • To maintain a good working relationship with own colleagues and all other departments. To assist them in peak hours to serve the guests. • To complete understanding of and adhere to the Hotel’s policy relating to Fire & Hygiene, health and safety. • To maintain a high standard of personal appearance and hygiene at all time. • To carry out any other reasonable duties and responsibilities as assigned. • To respond to change in the departmental function as defined by the Hotel Company.

● Scope: To serve food & beverage to guests in a friendly manner and according to the established performance standards.Duties and responsibilities: • To report for duty punctually wearing the correct uniform and name tag at all times. • To serve food & beverage to guests according to standards set in the departmental operations Manual. • To do side duties as assigned on a daily basis by the outlet management. • To handle guest inquiries in a courteous and efficient manner. • To provide a courteous and professional service at all time. • To maintain a good working relationship with own colleagues, and all other departments. • To complete understanding of and adhere to the Hotel’s policy relating to Fire & Hygiene, health and safety. • To maintain a high standard of personal appearance and hygiene at all time. • To carry out any other reasonable duties and responsibilities as assigned. • To respond to change in the departmental function as dictated by the Hotel Company.

● Scope: To lead a station in the restaurant and according to the established performance standards.Duties and responsibilities: • Responsible for the strict cleanliness of service trolleys, trays and tables, cutlery, china, glassware, tablecloths, table serviettes. • Delivers sufficient tablecloths daily and controls the menages. • Constantly welcome all guests, helps with placing, asks for requests, offers daily specialties and receives orders. • To provide a courteous and professional service at all time. • Daily mise en place of his station (equipment of the tables, etc.). • Control of cleanliness & rapid service to collect debarrassage dirty china, change of ashtrays, etc.• To report for duty punctually wearing the correct uniform and name tag at all times. • To maintain a high standard of personal appearance and hygiene at all time. • To carry out any other reasonable duties andresponsibilities as assigned. • To respond to change in the departmental function as dictated by the Hotel company.

My team - 17 people