Mahmoud Saad, Cptd® Email & Phone Number

Cairo

• Analyze and identify training needs, by collecting information from Appraisals, through meeting with employees/focus groups, or consultation with managers.Developing appropriate Training & Development plan/ calendar in.
• Negotiate contracts with providers, including desired training outcomes, fees and expenses.Take initiative to keep-up-to-date with new practicesEnsure that all the training logistics are met.Other duties as assigned.

Assessment. Plan, design, implement the assessment for the banks'​ candidates using different assessment tools such as (SHL: OPQ, Role Play, Group Discussion - CBI - Aptitude Tests - English Placement Tests).Meetings and Events. Presenting EBI in business related meetings, seminars, events and business trips inside and outside Egypt.Training Material..

Plan and manage personal business portfolio/territory/business according to an agreed market development strategy.Manage product/service mix, pricing and margins according to agreed aims.Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimize quality of service.

Dubai

Existing customers inquires and complains.Accounts, credit cards and loans inquires, including VIP calls.Cards activation, blocking and replacements.Handling all kind of complains related to accounts and credit cards. Perspective customers calls including campaign calls.Explaining bank facilities and products taking into consideration average talk time..

Cairo

Bachelor Of Commerce (B.Com.), Accounting

Activities and Societies: Scout

Education record