 Spearheaded a technical team of Network/Security engineers, managing business as usual operations of the EGX main/DR datacenters.  Set up & managed connections and services for all stakeholders’ sites. Enhanced operational efficiency and project effectiveness for implementing practices in compliance to international standards to accomplish business requirements. Masterminded metrics related to infrastructure support encompassing availability, usability, responsiveness, and… Show more  Spearheaded a technical team of Network/Security engineers, managing business as usual operations of the EGX main/DR datacenters.  Set up & managed connections and services for all stakeholders’ sites. Enhanced operational efficiency and project effectiveness for implementing practices in compliance to international standards to accomplish business requirements. Masterminded metrics related to infrastructure support encompassing availability, usability, responsiveness, and continuity. Investigated with vendors & service providers in ensuring compliance to project contractual and other SLA parameters aimed at enhancing client satisfaction and project profitability. Interacted with IT Infrastructure Vendors pertaining to latest technologies, evaluation products for IT Network and Security Infrastructure, obtaining regular updates and upgrades on the existing IT Network and Security Infrastructure. Defined & implemented strategic & operational plans, methodologies & best practices for systems and services. Teamed-up with the implementation team for seamless implementation of IT Network & Security Infrastructure Projects. Prepared & maintained updated technical and project documentation aimed at seamless implementation of projects. Tag-teamed with facilities management, human resources, legal, finance and other members of IT for setting up DR/BC response and capability as well as setting up partnerships with vendors for conducting comprehensive testing. Developed comprehensive security program encompassing policies and procedures, employee training /awareness and field audits. Updated business status to the senior management, other stakeholders using detailed reports, and presentations to assure effective decision making. Show less

 Designing and enhancing EGX Security aspect by adding layers of Datacenter systems and applications using (multivendor platforms: Palo Alto, Forcepoint. Fortinet, F5, Cisco, McAfee, Pulse Secure, QRadar, Trend-Micro, Kaspersky) to cover all security functions (Firewalls, WAF, endpoint security, SEIM, EDR, xDR , NDR , Web Proxy , dlp , and OTP). Applying Disaster Recovery and Business Continuity Plan project between EGX Datacenters. Implementing fully integrated Unified Communication… Show more  Designing and enhancing EGX Security aspect by adding layers of Datacenter systems and applications using (multivendor platforms: Palo Alto, Forcepoint. Fortinet, F5, Cisco, McAfee, Pulse Secure, QRadar, Trend-Micro, Kaspersky) to cover all security functions (Firewalls, WAF, endpoint security, SEIM, EDR, xDR , NDR , Web Proxy , dlp , and OTP). Applying Disaster Recovery and Business Continuity Plan project between EGX Datacenters. Implementing fully integrated Unified Communication system for EGX to transform analog telephone system to IP telephony systems. Designing and implementing Tier-2 Datacenter as a EGX DR site in Smart Village using Cisco Switches " Nexus-7K, C3850, Brocade“ , Cisco Routers " ASR-1K, C--3900, C-2900, Copper and Fiber , IBM X-series servers, HP Servers, Storage, VMs and standalone servers. Planning, Designing, Migrating, and upgrading Datacenter to Tier-2. By transforming and shifting old nonstandard Datacenter to Tier-2 Datacenter in EGX HQ site. Established industry standard extended Data center “V-Xlan” to utilize both Datacenter as a unified network domain. Developing and Implementing Infrastructure Project for EGX premises and connected stakeholders through all Egyptian service providers to comply with business regulations covering more than 300 connected stakeholders inside Egypt Formulating and implementing EGX Private Network and intranet covering more than 300 connected stakeholder as well as IPsec tunneling for stakeholders outside/inside Egypt.  Handing needs , purchases, and related RFPs processes “Preparation and Evaluation". Show less

Profile Led a technical team consisting of 20 IT professionals, Network Engineers and Technicians Support in installing and managing multi-unit operations (infrastructure and network devices). Defined and implemented standards for customers’ datacenters and optimized resource utilization using adequate capacity plans. Coordinated day to day operations consisting of multi-vendor networking equipment (Cisco, Huawei, PARADINE, HP, 3Com, and passive infrastructure) serving NOOR… Show more Profile Led a technical team consisting of 20 IT professionals, Network Engineers and Technicians Support in installing and managing multi-unit operations (infrastructure and network devices). Defined and implemented standards for customers’ datacenters and optimized resource utilization using adequate capacity plans. Coordinated day to day operations consisting of multi-vendor networking equipment (Cisco, Huawei, PARADINE, HP, 3Com, and passive infrastructure) serving NOOR network comprising of 70+ POPs (Cisco Routers, switches and telecom providing all networking aspects “networking protocols: BGP, OSPF, GRE, and MLPP”). Focused on identification and development of new technologies and POCs for evaluating ROI on business benefits. Ensured response to SLA parameters. Planned and optimized resources services and solutions aimed at enhancing customers’ satisfaction.Technical Responsibilities  Design, Provision, & maintain all WAN & Edge nodes. • Routing Protocols (BGP, OSPF, EIGRP, & MPLS).• Configure and troubleshoot telecommunications devices including DSLAMS (TDM/ATM), Frame relay and MPLS in addition to LAN/WAN switches.  Configure multi-vendor equipment and technologies on the customer side. • Routers configuration (Cisco, 3COM, & HUAWEI) • xDSL Modems and DSLAMs configuration (PARADYNE, Adtrain, Lucent, ZyXEL, & Comtrend)• Voice Gateways configuration (Cisco, & DLink) Show less

 Support Dialup, ISDN & Leased Line customers.  Install and Configure MS-Proxy Server at customer’s site.  Support LANs for customers  Maintain and solve consumer’s problems: • Software “installed maintained Operating Systems and applications. • Hardware “installed devices and drivers “Desktops and notebooks.  Maintain LAN adapters, dialup & ISDN modems.

Managing all network and infrastructure activities , H/W , S/W , network , team management.