Lead, develop & manage efficient, effective & sustainable distribution infrastructure comprising of 3rd party managed distribution operations to achieve optimal product availability at maximum geographical reach and secure distribution leadership at market.

• Lead the zonal business team of 95 people (Distribution & after sales service, compliance, corporate sales) divided into 4 regions to achieve company objectives through driving all commercial activities in the zone.• Develop and execute monthly/quarterly/yearly zonal business plans to meet zone specific market challenges and deliver business growth.• Maintain a stimulating, inspiring and engaged working environment in zone.• Provide supervision through field visits, observations… Show more • Lead the zonal business team of 95 people (Distribution & after sales service, compliance, corporate sales) divided into 4 regions to achieve company objectives through driving all commercial activities in the zone.• Develop and execute monthly/quarterly/yearly zonal business plans to meet zone specific market challenges and deliver business growth.• Maintain a stimulating, inspiring and engaged working environment in zone.• Provide supervision through field visits, observations and evaluation of results to include performance appraisals and reviews.• Provide leadership through effective communication of vision, active coaching, and development while comparing sales results to goals and taking appropriate action to correct when necessary.• Prepare monthly, quarterly and annual sales forecasts for zone.• Ensure success of all kind of BTL, spot activation and campaigns in the zone.• Ensure compliance of bank and Bangladesh bank as per the rules of business among team members.• Contribute in the recruitment, training, coaching activities of the zonal staffs according to the role.• Provide inputs and feedback to cross functions - Distribution, Trade Marketing, Product, HR and Finance.• Manage regular business updates to Divisional MT and MT.• Implement different stakeholder engagement plans in consultation with CSR Dept. at zonal level to align them positively towards Dutch-Bangla Bank Ltd.• Communicate success stories and disseminate information to key stakeholders relating to Dutch-Bangla Bank's values and commitment towards society and country.• Develop plan for establishing strong distribution channels with competitive products and services.• Identify alternative sources for revenue/sales opportunities and develop plans to capitalize them• Work with Product and Marketing to develop zone specific offers and relevant ATL/BTL promotions• Work with IT to ensure effective, efficient and business-friendly system support 24/7 Show less

Assignment:1. Develop and implement regional distribution plan for B2C and SOHO.2. Develop & execute quarterly/yearly regional business plans to meet region specific market challenges and deliver business growth.3. Implementing national brand campaigns/cycles and achieve brand objectives and sales targets for the region (B2C and SOHO).4. Assessing current process gaps and recommends various project and business plans.5. Work with cross & critical company… Show more Assignment:1. Develop and implement regional distribution plan for B2C and SOHO.2. Develop & execute quarterly/yearly regional business plans to meet region specific market challenges and deliver business growth.3. Implementing national brand campaigns/cycles and achieve brand objectives and sales targets for the region (B2C and SOHO).4. Assessing current process gaps and recommends various project and business plans.5. Work with cross & critical company functions.6. Implement different stakeholder engagement plans in consultation with PR & COM & Central TM.7. Develop and lead an efficient and effective regional team (ZSMs, SOHO team, DD and FFs)8. Provide/prepare regular business updates to Company & Divisional Management.9. Identify alternative sources for revenue/distribution/sales channel.Achievement:  Total recharge growth including MFS 11% (Y2014 1938 Million Y2015 2156 Million) Only Retail recharge growth: 5% (Y2014 Vs. Y2015) In 2015 exceeded the given recharge target i.e. Target 1947 Million Achievement 1961 Million Data sales growth Jan 2015 1.8 Million Taka ended up in Dec 2015 6.7 Million Taka i.e. 347% data revenue growth In 2015 outlet expansion target 19433 achievement 19953 i.e. 3% achievement over target Generated 461000 GA in 2015 Show less

Performed various roles in Customer Care Department in project support, contract center, franchise support, customer operations and customer retention management from 2005. Lastly served as Regional Customer Care Manager in Dhaka covering Narayangonj, Narsingdi, Munshigonj and South part of Dhaka district. Lead the customer care operations ensuring customer excellence through a large team. Execute flagship center, touch points and channel points for services.

Served in Grameen Shakti for three and half years from 2001, Grameen Shakti is a renewable energy company, pioneer and leading company in renewable energy in Bangladesh. I was responsible in sales and marketing.