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Mahmud Alam Email & Phone Number
Lecturer and Vocational Education Teacher
at
RMIT University
1 work email found
@rmit.edu.au
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Lecturer and Vocational Education Teacher
Location
Greater Melbourne Area, Australia
Company size
Who is Mahmud Alam? Overview
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Quick answer
Mahmud Alam is listed as Lecturer and Vocational Education Teacher at RMIT University, a with 14155 employees, based in Greater Melbourne Area, Australia. AeroLeads shows a work email signal at rmit.edu.au and a matched LinkedIn profile for Mahmud Alam.
Mahmud Alam previously worked as Co-Founder and Chief Operating Officer at Consultxperts and Professional Year Trainer's Lead & Trainer at Gradability. Mahmud Alam holds Diploma Of Training Design And Development, Education from Kal Training.
Company email context
Email format at RMIT University
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{first}.{last}@rmit.edu.au
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Profile bio
About Mahmud Alam
Enthusiastic IT professional with over 15 years IT experience, of which 4 years of Training and 5 years of Project Management experience. I have also worked in Service Desk, Vendor Management, Infrastructure Planning, Software Development, IT Training and Consulting.Led teams both nationally and overseas to address complex service delivery issues in providing technical solutions to clients, applications support and project delivery. Fully conversant with ITIL Services, Management Reporting and Budgets.I have IT experience in the following sectors:* Education & training (Melbourne University)* Public Sector (Hume Council)* Consulting (Linx IT Consultant)* Health (Austin Hospital)* Retail & Service (Northcote Computers)* Transport (Toll Group)* Automotive (Ford Motor Company)* Finance (Ford Credit)Specialties:* Experienced team manager of ITIL services* Proven project management experiences* Excellent verbal & written communication skills* Managed diverse team and customers* Proficient technical IT knowledge* Strong leader with organisational vision* Proven stakeholder and vendor management skills
Listed skills include Leadership, It Strategy, Six Sigma, Information Technology, and 25 others.
Current workplace
Mahmud Alam's current company
Company context helps verify the profile and gives searchers a useful next step.
Rmit University
20 roles
Mahmud Alam work experience
A career timeline built from the work history available for this profile.
Lecturer And Vocational Education Teacher
* Prepared lecture slides, tutorial materials, assignments, exam and marking guides* Developed online learning materials from on-campus resources incorporating greater explanation and accommodating different learning styles, i.e. audio/visual* Delivered lectures proficiently to students with various English abilities and tailored the presentation to cater for their individual needs both online and on-campus* Proficient at using LMS tools such as Canvas, various cloud services & emails to increase student engagement and maximise learning
Co-Founder And Chief Operating Officer
Consultxperts
Professional Year Trainer'S Lead & Trainer
Jan 2017 - Oct 2020
Lecturer
* Prepared lecture slides, tutorial materials, assignments, exam and marking guides* Developed online learning materials from on-campus resources incorporating greater explanation and accommodating for different learning styles, i.e. audio/visual* Delivered lecture proficiently to students with various English abilities and tailoring the presentation to cater for their individual needs both online and on-campus* Proficient at using LMS tools such as blackboard, various cloud services & emails to increase student engagement and maximise learning
Jan 2016 - Dec 2017
Advance Diploma & Diploma Of Project Management Trainer
* Designed training material from ground-up* Deployed an online-enabled resource environment contributing both previous technical IT and trainer perspectives using LMS tools such as Moodle* Delivered training proficiently to students with various English abilities and tailored the presentation to cater for their individual needs* Amended the assessment & used various techniques to maximise student competency success* Seamlessly integrated students in a rolling-enrolment model whilst ensuring highest quality knowledge transfer
Jan 2016 - Jan 2017
It Trainer
* Trained community members’ IT skills to make IT concepts simpler and build self confidence* Presented pre-prepared training sessions on IT topics
Sep 2015 - Jan 2017
It Consultant / Project Manager
* Worked with a team of four to improve the website development and hosting business.* Improved connectivity between old and new systems & data sharing through well designed interface and have significant experience in legacy systems development.* Planned digital marketing through Big Data, customising user experience based on their past browsing history.* Designed alternative customer communication method such as web chat, user forums etc.* Currently planning an efficient marketing strategy and implementing several process automations to double sales by Q2, 2016.
Aug 2015 - Jan 2017
It Team Leader - Global Infrastructure Planning
* Managed and mentored four technicians, three based in India and one in UK.* Utilised cloud Technology such as Share Point to collaborate between departments and learnt the issues around data security, availability and accessibility.* Developed and fine-tuned processes to ensure effective gathering of all future infrastructure requirements, availability of technical architectural documentations, cost estimates are collated from vendors and implementation of planning services are fulfilled in a timely manner for Ford worldwide.* Ensured service delivery was aligned to ITIL model and regular metrics were captured as defined by the agreed KPIs and reported to senior management.
Jan 2015 - Aug 2015
It Team Leader - Australia Site (National)
* Managed, trained and mentored a technology team to ensure all IT infrastructure technical solutions for Australia are fit for purpose and can be integrated within the current setup.* Ensured all processes meet security and privacy policies & standards.* Provided primary IT support to Executive management team & mobile devices.* Ensured IT changes and projects are taken through strategy and governance approval process.* Managed externally contracted services and infrastructure vendors by ensuring they meet our security and data access policies.* Managed Data centre inventory, develop best practices and audit processes.* Project managed several cost reduction and storage increase projects as part of continuous improvement initiative.
Aug 2013 - Dec 2014
It Team Leader - Asia Pacific Service Desk
* Managed, trained and mentored four technicians, two based in Australia and two in China* Setup processes to provided application support service for Asia Pacific region, both head offices and remote work places.* Ensured SLA is met and deployed improved processes where needed.* Handled customer feedback professionally and made exceptions where appropriate.
Aug 2008 - Jul 2013
It Project Manager
* Project managed three major changes to reduce significant ongoing expense.* Migrated applications during major OS upgrades by working with 3rd level support and vendors.* Set weekly project priorities and manage issues, risks and cross project dependencies / conflicts.
Oct 2007 - Jul 2008
It Oracle Dba
* Developed and monitored database support for new product designs. Coordinated database upgrades with global teams.
May 2006 - Jul 2008
It Project Coordinator
* Project managed customer facing sites (ford.com.au, new-focus.com.au etc.) changes due to marketing campaigns. * Vendor managed various IT service providers by negotiating and monitoring the quality of delivery.
Jan 2005 - Apr 2006
Marketing It Systems Analyst
* Ensured acceptable availability and data quality of the CRM application.* Managed data transfer process to and from CRM application for marketing campaigns.* Supported medium to large sized VB & SQL Server data translation software.
Feb 2004 - Dec 2004
Windows Application Development
* Designed and developed data archiving tool in MS Access.* Architected and migrated large multi-user applications from MS Access to SQL Server.* Managed external vendors for large software development projects.
Jan 2002 - Feb 2004
Mainframe Systems Analyst
* Developed dealer facing interfaces for car lease / loan applications and approval process. * Develop database structure to capture application and contract process.
Jan 2001 - Dec 2001
Web And Database Developer
Linx It Consulting
* Project managed vehicle tracking software development through architecture, development and migration of desktop software to a web based solution to provide greater flexibility.* Upgraded database from Access to SQL server to provide superior security, scalability and data integrity.
Nov 1999 - Dec 2000
Tutor
* Tutored a university subject: Introduction to Programming for Scientists and Engineers
Jan 1999 - Dec 1999
5 education records
Mahmud Alam education
Diploma Of Training Design And Development, Education
Kal Training
Certificate Iv, Training & Assessment
Kangan Institute
Master’S Degree, Information Systems (Masters Of Is)
University Of Melbourne
Bachelor’S Degree, Bachelor Degree In Computer Science (Bsc) & Engineering (Be. Eng.)
University Of Melbourne
High School, Vce, Hsc, A-Level
Maroondah Secondary College
FAQ
Frequently asked questions about Mahmud Alam
Quick answers generated from the profile data available on this page.
What company does Mahmud Alam work for?
Mahmud Alam works for RMIT University.
What is Mahmud Alam's role at RMIT University?
Mahmud Alam is listed as Lecturer and Vocational Education Teacher at RMIT University.
What is Mahmud Alam's email address?
AeroLeads has found 1 work email signal at @rmit.edu.au for Mahmud Alam at RMIT University.
Where is Mahmud Alam based?
Mahmud Alam is based in Greater Melbourne Area, Australia while working with RMIT University.
What companies has Mahmud Alam worked for?
Mahmud Alam has worked for Rmit University, Consultxperts, Gradability, Australian Taxation Office, and Southern Cross Education Institute.
How can I contact Mahmud Alam?
You can use AeroLeads to view verified contact signals for Mahmud Alam at RMIT University, including work email, phone, and LinkedIn data when available.
What schools did Mahmud Alam attend?
Mahmud Alam holds Diploma Of Training Design And Development, Education from Kal Training.
What skills is Mahmud Alam known for?
Mahmud Alam is listed with skills including Leadership, It Strategy, Six Sigma, Information Technology, Requirements Analysis, Sdlc, Agile Project Management, and Itil.
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