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Mahmud Alam is listed as ICT, Cybersecurity & Project Management | Lecturer at RMIT | Professional Year Trainer's Lead & Trainer | Co-Founder and Chief Operating Officer ConsultXperts at RMIT University, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a work email signal at rmit.edu.au and a matched LinkedIn profile for Mahmud Alam.
Mahmud Alam previously worked as Lecturer and Vocational Education Teacher at Rmit University and Co-Founder and Chief Operating Officer at Consultxperts. Mahmud Alam holds Diploma Of Training Design And Development, Education from Kal Training.
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AeroLeads found 1 current-domain work email signal for Mahmud Alam. Compare company email patterns before reaching out.
Enthusiastic IT professional with over 15 years IT experience, of which 4 years of Training and 5 years of Project Management experience. I have also worked in Service Desk, Vendor Management, Infrastructure Planning, Software Development, IT Training and Consulting.Led teams both nationally and overseas to address complex service delivery issues in providing technical solutions to clients, applications support and project delivery. Fully conversant with ITIL Services, Management Reporting and Budgets.I have IT experience in the following sectors:* Education & training (Melbourne University)* Public Sector (Hume Council)* Consulting (Linx IT Consultant)* Health (Austin Hospital)* Retail & Service (Northcote Computers)* Transport (Toll Group)* Automotive (Ford Motor Company)* Finance (Ford Credit)Specialties:* Experienced team manager of ITIL services* Proven project management experiences* Excellent verbal & written communication skills* Managed diverse team and customers* Proficient technical IT knowledge* Strong leader with organisational vision* Proven stakeholder and vendor management skills
Listed skills include Leadership, It Strategy, Six Sigma, Information Technology, and 25 others.
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Melbourne, Victoria, AU
* Prepared lecture slides, tutorial materials, assignments, exam and marking guides* Developed online learning materials from on-campus resources incorporating greater explanation and accommodating different learning styles, i.e. audio/visual* Delivered lectures proficiently to students with various English abilities and tailored the presentation to cater.
Canberra, ACT, AU
Call centre IT product management and reporting
Melbourne, Victoria, AU
* Prepared lecture slides, tutorial materials, assignments, exam and marking guides* Developed online learning materials from on-campus resources incorporating greater explanation and accommodating for different learning styles, i.e. audio/visual* Delivered lecture proficiently to students with various English abilities and tailoring the presentation to.
North Melbourne, Victoria, AU
* Designed training material from ground-up* Deployed an online-enabled resource environment contributing both previous technical IT and trainer perspectives using LMS tools such as Moodle* Delivered training proficiently to students with various English abilities and tailored the presentation to cater for their individual needs* Amended the assessment &.
Broadmeadows, VIC, AU
* Trained community members’ IT skills to make IT concepts simpler and build self confidence* Presented pre-prepared training sessions on IT topics
Northcote, Victoria, AU
* Worked with a team of four to improve the website development and hosting business.* Improved connectivity between old and new systems & data sharing through well designed interface and have significant experience in legacy systems development.* Planned digital marketing through Big Data, customising user experience based on their past browsing history.*.
Dearborn, Michigan, US
* Managed and mentored four technicians, three based in India and one in UK.* Utilised cloud Technology such as Share Point to collaborate between departments and learnt the issues around data security, availability and accessibility.* Developed and fine-tuned processes to ensure effective gathering of all future infrastructure requirements, availability.
Dearborn, Michigan, US
* Managed, trained and mentored a technology team to ensure all IT infrastructure technical solutions for Australia are fit for purpose and can be integrated within the current setup.* Ensured all processes meet security and privacy policies & standards.* Provided primary IT support to Executive management team & mobile devices.* Ensured IT changes and.
Dearborn, Michigan, US
* Managed, trained and mentored four technicians, two based in Australia and two in China* Setup processes to provided application support service for Asia Pacific region, both head offices and remote work places.* Ensured SLA is met and deployed improved processes where needed.* Handled customer feedback professionally and made exceptions where appropriate.
Dearborn, Michigan, US
* Project managed three major changes to reduce significant ongoing expense.* Migrated applications during major OS upgrades by working with 3rd level support and vendors.* Set weekly project priorities and manage issues, risks and cross project dependencies / conflicts.
Dearborn, Michigan, US
* Developed and monitored database support for new product designs. Coordinated database upgrades with global teams.
Dearborn, Michigan, US
* Project managed customer facing sites (ford.com.au, new-focus.com.au etc.) changes due to marketing campaigns. * Vendor managed various IT service providers by negotiating and monitoring the quality of delivery.
Dearborn, Michigan, US
* Ensured acceptable availability and data quality of the CRM application.* Managed data transfer process to and from CRM application for marketing campaigns.* Supported medium to large sized VB & SQL Server data translation software.
Dearborn, Michigan, US
* Designed and developed data archiving tool in MS Access.* Architected and migrated large multi-user applications from MS Access to SQL Server.* Managed external vendors for large software development projects.
Dearborn, Michigan, US
* Developed dealer facing interfaces for car lease / loan applications and approval process. * Develop database structure to capture application and contract process.
* Project managed vehicle tracking software development through architecture, development and migration of desktop software to a web based solution to provide greater flexibility.* Upgraded database from Access to SQL server to provide superior security, scalability and data integrity.
Melbourne, Victoria, AU
* Tutored a university subject: Introduction to Programming for Scientists and Engineers
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Mahmud Alam works for RMIT University.
Mahmud Alam is listed as ICT, Cybersecurity & Project Management | Lecturer at RMIT | Professional Year Trainer's Lead & Trainer | Co-Founder and Chief Operating Officer ConsultXperts at RMIT University.
AeroLeads has found 1 work email signal at @rmit.edu.au for Mahmud Alam at RMIT University.
Mahmud Alam is based in Greater Melbourne Area, Australia, Australia while working with RMIT University.
Mahmud Alam has worked for Rmit University, Consultxperts, Gradability, Australian Taxation Office, and Southern Cross Education Institute.
You can use AeroLeads to view verified contact signals for Mahmud Alam at RMIT University, including work email, phone, and LinkedIn data when available.
Mahmud Alam holds Diploma Of Training Design And Development, Education from Kal Training.
Mahmud Alam is listed with skills including Leadership, It Strategy, Six Sigma, Information Technology, Requirements Analysis, Sdlc, Agile Project Management, and Itil.
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