Mahmud Jaffal Email & Phone Number

Chicago Heights, Illinois, United States

As a Senior Account Manager for Verizon Wireless, I serve as an expert consultant for my business customers by identifying my customer’s business complexities and needs and recommending customized technology solutions that help the business achieve its goals. I coordinate with my network and team of highly specialized technology experts and vendors in order to provide the ideal solution by leveraging Verizon’s comprehensive portfolio of integrated, enterprise-class solutions. This includes the following:• IoT Internet of Things / M2M• Mobile Device Management and Security• Internet Connectivity and Continuity• Field Mobility Through Smartphones & Tablets• Digital Signage & Point of Sales• Integrated In/Out of Office Communications• Fleet and Asset Tracking & Management

Kansas City Metropolitan Area

• Introduces B2B clients to complex business solutions (including VOIP, Mobile Device Management, Security Software, and Fleet Software) while illustrating how these solutions can be seamlessly integrated into their current operations• Collaborates with the decision makers within a business, asking questions that identify technological gaps, streamline processes, solve pain points, and strengthen their technological strategy• Ranked in the top 10% of all Verizon Wireless Small-Medium Business Specialists on sales leaderboard

Lees Summit, Missouri

• Developed high-level organizational, planning, management, and coaching skills• Recognized for 18 consecutive months as a Gold-Standard Store for exceeding 85% in NPS• Led the region with a 30% Business Account acquisition (10-15% higher than the regional average)

Merriam, Kansas

• Demonstrated customer service skills and an ability to solve practical problems related to technology • Coached other solutions specialists throughout the district on best practices within the role

Kansas City, Kansas

-Co-Owner of mobile audio and visual company-Responsible for driving sales using solution based selling-Master Installer-Trained and oversee a staff of five installers-Ensured customer vehicles we’re completed meeting high quality standards in a timely fashion