Mahmoud Maged Ebeid Email & Phone Number

Cairo, Egypt

Experienced travel agency professional with expertise in making and confirming flight reservations, coordinating travel modifications, and ensuring smooth customer experiences using systems like Amadeus. Skilled in managing emergency hotline support, handling accommodation adjustments, and resolving in-trip issues by liaising with suppliers. Proven ability to detect and investigate fraudulent bookings, maintain inventory accuracy, and enhance customer satisfaction through cross-selling of travel-related services.

Cairo, Egypt

Experienced in teaching Spanish to diverse learners with a focus on personalized, results-driven instruction. Skilled in creating engaging lessons tailored to individual proficiency levels and goals, covering grammar, vocabulary, pronunciation, and conversation. Proficient in assessing progress, providing constructive feedback, and adapting teaching methods to accommodate varied learning styles. Responsible for handling scheduling, billing, and administrative duties independently while ensuring a smooth and organized learning experience. Committed to continuous professional development to stay updated on teaching methodologies and language education trends.

Cairo, Egypt

South Sinai, Egypt

It was a very hard experience because of the difficulties I faced, but at the same time very useful because I learned many things: to value the smallest details of my life, to be very grateful for everything, to assume responsibility, to work under pressure (real pressure :") and many other things that are already internalized now in my mind.

El Cairo, Egipto

Technical support agent in CIOT. My job consisted of dealing with the Spanish customers who have smart devices like smart security cameras, smart watches, GPS devices, etc... and help them to understand the reason of this technical issue and fix it. Also to make outbound calls offering Vodafone products and services as a sales target. It was through calls (inbound and outbound) and chat via our app.

Cairo, Egypt

Cairo, Egypt

Booking flights, cars, hotels and packages. Learned how to handle angry customers and how to work under pressure and high volume work as I worked there during the pandemic. I also gained a lot of experience in GDS (Amadeus), Sabre, Spark, Galileo, Travelfusion, providers protals...)

Cairo, Egypt

During one month internship I translated articles and political documents from Spanish into Arabic. Also managing schedules and paper work.

Cairo, Egypt

El Cairo, Egipto

Cairo, Egypt

Master'S Degree, Language Interpretation And Translation

Currently studying

Postgraduate Degree, Tourism And Travel Services Marketing Operations, Very Good With Honors

Bachelor'S Degree, Spanish Language And Literature, Very Good With Honors.

Activities and Societies: - Participated in the book day, at the cultural center of Spain and was awarded the first prize for the best.