Mahmud Badiuzzaman Email & Phone Number

•Development, implementation and execution of core pricing processes, policies, and tools.•Coordination, calculation, and implementation of scheduled price changes and rebates•Analyze, measure and monitor pricing performance; identify opportunities, perform risk assessments and develop recommendations for pricing actions

Nova Scotia, Canada

•Processed payments and reclaims of approximately 5 million dollars with local and foreign tax authorities•Created macros to reconcile agent and internal reports for discrepancy analysis •Streamlined and updated standard operating procedures to reflect the changes in custodians and guidelines•Ensured proper data manipulation for reclaims in preparing reports and breakdowns for custodians

Bedford, Nova Scotia, Canada

•Offered tailored customer service to clients based on their needs through phone, chat, and email•Provided support for Apple products and services such as Apple ID, Find MY, AppleCare, and repair services •Guided and advised customers in troubleshooting steps, diagnostics, and solutions for various issues

Dartmouth, Nova Scotia, Canada

•Reviewed invoices and receipts to ensure accurate reporting by comparing against the General Ledger•Saved upwards of 1 million dollars when conducting financial analysis on the annual budget and union contracts•Conducted month-end accruals, recoding, and reconciliations of journal entries for the General Ledger•Prepared variance analysis for flight operations costs and related explanations for quarterly reporting•Supported, reviewed, and provided cost summaries, budget, and… Show more •Reviewed invoices and receipts to ensure accurate reporting by comparing against the General Ledger•Saved upwards of 1 million dollars when conducting financial analysis on the annual budget and union contracts•Conducted month-end accruals, recoding, and reconciliations of journal entries for the General Ledger•Prepared variance analysis for flight operations costs and related explanations for quarterly reporting•Supported, reviewed, and provided cost summaries, budget, and financial reports for senior leadership team•Reviewed existing procedures within the finance department with efforts to streamline and increase efficiencies, while improving our financial reporting and management information Show less

Halifax, Nova Scotia, Canada

•Effectively served customers in a fast-paced environment through efficient multitasking and time management skills•Achieved sales target and actively promoted services suitable for customers•Maintained a positive attitude and displayed attention to detail while serving customers

Halifax, Canada Area

•Trained three employees to the corporate trainer level, achieving the highest sales in the region as a team•Exceeded expectations by achieving a 60% surplus of sales target on average

Ontario, Canada

•Karma: Advertised and endorsed new products in-stores, explaining the benefits and features of items based on sound product knowledge•Nasco: Maintained and managed obstacle course ensuring smooth operation of 5K Fest, proactively ensured functionality of equipment, and helped people to navigate obstacles

•Communicated with customers, identifying needs, and making product recommendations that ensured satisfaction, upselling when possible•Trained new staff on POS system and logistics such as security tagging and inventory tracking, expediting onboarding process•Handled all payment transactions with speed and accuracy, minimizing losses to the company

Bachelor Of Commerce - Bcom, Business/Commerce, General

Business/Commerce, General