As a Senior Security Supervisor at Shangri-La Dubai, I oversee the security operations and systems of one of the leading luxury hotels in the region. With 12 years of experience in the security industry, I have developed a comprehensive set of skills and knowledge in fire fighting, basic life support, crisis management, and customer service.I am passionate about ensuring the safety and satisfaction of our guests, staff, and property, and I work closely with my team and other departments to achieve this goal. I am a skilled multi-tasker who can handle multiple tasks and challenges simultaneously, and a team leader who can motivate, train, and empower my colleagues. I am proud to be part of the Shangri-La Group, where I can contribute to its vision of creating memorable and exceptional experiences for all.