Mahmudul Abedin Email & Phone Number

Dhaka, Bangladesh

Dhaka, Bangladesh

- Building Products upon collaboration with the Product team members ( Developers,Technical Leads, Software Tester)- Drive the Product Management cycle ( From Requirement Collection to Release Management)- Maintain Strong communication skill with the Clients & the internal Stakeholders- Requirement Analysis & convert the Business requirements into Diagrams ( Process Flow Diagrams, Use Case Diagrams & other business flow diagrams) & Prototyping ( For Desktop, Mobile & Tab)- Collaboration with the cross functional teams & gathering their requirements- Distribution of requirements in the Sprint & thereby managing the Sprint with different milestones- Maintain Product management tool ( Github) to manage the issues & requirements with detailed acceptance criteria- Conduct training about the Product Features with the organisation colleagues- Manage the Product Release Management & making sure relevant concern persons are up to date with the release features

Dhaka, Bangladesh

- Managed different business solutions project ( Hospital ERP solution, other Business applications) ( On site & Off Site)- Worked closely with the Software developers & other technical team members so that business requirements are met- Involved with the testing for the business applications by maintaining proper QA Process- Prepared technical documents (Project technical proposal with details, SRS, Presentations)- Prepared different diagrams based on the Project Requirements ( Process flow diagrams, use case diagrams & other business diagrams)- Maintained Client communication on regular interval regarding the Project Progress

Khilkhet, Nikunjo

Main role is to serve the customer through inbound calls from inbound contact center and giving them the proper solution regarding their sim card and handset related issue and providing the solution to all administrative activities related to the call center.

Master'S Degree, Computer Engineering

Bachelor Of Engineering (B.Eng.), Computer Engineering

Hsc, Science

Ssc, Science