Mahmut Süer Email & Phone Number

Istanbul, Turkey

United Arab Emirates

- Build and maintain strong client relationships through proactive engagement and tailored solutions.Act as the primary point of contact for clients, addressing issues and ensuring satisfaction.- Collaborate with internal teams to improve service delivery and streamline account management processes.- Identify opportunities for account growth, contributing to client retention and business development.

United Arab Emirates

- Designed and implemented outreach strategies to identify and engage potential clients.- Conducted market research to better understand client needs and align sales approaches.- Optimized the use of CRM tools to track performance and manage client data effectively.- Supported the sales team in closing deals by ensuring smooth lead transitions and follow-ups.

United Arab Emirates

- Expanded the client base through personalized outreach and effective onboarding strategies.- Fostered client loyalty by addressing feedback and providing solutions aligned with their goals.- Worked with cross-functional teams to ensure consistent delivery of services and support.- Developed customer insights that informed future sales strategies and retention plans.

Beirut District, Lebanon

- Delivered exceptional technical and service support, resolving client issues efficiently and professionally.- Led a team of support agents, providing training and ensuring consistent service quality.-Streamlined internal workflows, reducing resolution times and improving client satisfaction.- Handled escalated cases with a focus on maintaining trust and providing clear communication.

Beirut, Lebanon

- Improved customer service by implementing updated policies and training staff on best practices.- Worked closely with sales and technical teams to resolve client concerns quickly and effectively.- Managed complex customer inquiries, ensuring a positive experience and building long-term trust.