Mark A. Hodgkin Email & Phone Number

Greater Orlando

Orlando, Florida Area

- Member of the TicketSocket leadership team with primary responsibility for product strategy and development for the company’s Enterprise platform for seated events, recurring events, and timed ticketing events. - Supervise and manage the company’s Enterprise development team of up to ten full-time, remote, and offshore engineers. - Reorganized Development and Product teams to foster better communication, higher levels of internal and external feedback, more efficient product launches, and enhanced quality control. Evaluated and documented the entire customer journey and audited the existing product. - Utilize a variety of tools such as Jira, Aha, Asana, UX Pin, ReleaseNotes.io and others to build product roadmap, manage development projects, and share product information with clients. - Write regular company blog posts and case studies for partners and prospects. - Serve as the company’s Data Protection Officer overseeing data protection strategy and compliance for regulations including GDPR and CCA.

Winter Park, Fl

As a digital consultant, I work with a select group of clients to help them navigate the ever-changing technology landscape. Using my decade and a half of experience in the college athletics space, both at school/conference level and with a technology company, I'm able to help organizations (particularly technology-oriented ones) break into the space. Among the groups I've worked with so far are the America East Conference, LTN Global Communications, Bryant University Athletics, and L2 Productions. Additionally, I work on freelance written posts and presentations related to the intersection of sports and technology.

The #SportsBiz Book Exchange was started in March of 2017 as a way for sports business professionals to share knowledge and grow their network.https://sportsbizbookexchange.org/

Podcast on the intersection of leadership and sports business. Available on iTunes, Stitcher, Google Play and Soundcloud.

Sanford, Fl

- Member of the NeuLion College leadership team responsible for bringing innovative new products from concept to market. Have helped raise customer satisfaction from less than 70% to over 95% based on partner survey results. - Managed the creation and release of all digital products by working with designers, programmers, project managers, and account managers. - Oversaw new products and platform enhancements including NeuLion’s PremierFlex mobile app, infographic generator, page builder, SocialDirect social sharing tool, and statistics product. - Assisted the sales and account teams during presentations and partner meetings by effectively communicating product functionality, strategy and future road map. Held regular calls for partners on new products and hosted Product Theater presentations at NACDA Conventions. Worked closely with school and conference partners to pinpoint pain points, gather feedback and devise customer-focused solutions. Made regular visits to partners to discuss digital strategy and how to reach their goals. - Used market and customer research, internal and external feedback, and analysis to identify new opportunities and partnerships that drive conversion, retention, and user engagement.- Supervised NeuLion College’s Creative Services team of graphic and web designers.

Orlando, Florida Area

As the Product Manager for our College Sports division, I help set the vision for NeuLion's growing family of products. As an advocate for both our users and our business, I am responsible for managing the product road map and helping to bring innovative new products to market. - Serve as the product expert and drive new product initiatives- Identify opportunities to enhance the user experience and drive consumer engagement- Pinpoint partner pain points and create solutions to make their jobs easier- Work with the development, design and marketing teams to plan, build and launch new products- Manage prioritization of bug fixes and product enhancements- Use market and customer research, internal and external feedback and competitive analysis to identify new opportunities that drive conversion, retention and user engagement- Develop and manage processes to enhance Market Awareness and monitor Emerging TechnologiesWrite specs, manage project execution, A/B test and define product rollout strategy- Manage technical projects and track progress towards milestones

Providence, Ri

Promoted to Assistant Commissioner on July 1, 2014. Had previously been promoted to Senior Director of Digital Media when conference was reconstituted on July 1, 2013. Served as Director of Digital Media at BIG EAST Conference from 2009 to 2013.Developed strategies to build and maintain the American Athletics Conference brand through logo usage, paid advertising and other marketing channels.Oversaw coordination and management of conference’s new media efforts including website, video and social media.Managed creation of The American Digital Network including live production of 40 events during the 2013-14 and 2014-15 academic years. Developed strategies to boost content and interaction across the conference’s website, social media channels and mobile presence. Directly supervised conference’s Digital Communications Coordinator, Multimedia Coordinator & Reporter and Video Production Assistant. Oversaw proper usage of the conference’s visual identity and work with conference staff and membership to ensure branding guidelines are met.Assisted with public outreach on the conference-owned Miami Beach Bowl including design of logo, official website and creation of social media handles. Served as licensing point-of-contact and conference’s liaison with Learfield Licensing Partners. Manage relationship with official conference merchandise partners.

• Reported directly to Associate Athletics Directors of Media Relations and External Operations and served as the primary department supervisor of BCEagles.com• Assisted marketing office with ticket sales, marketing for the official online store, revenue generation and other special projects. Crafted season ticket and group ticket sales and marketing plans for BC’s varsity sports.• Oversaw successful re-design and launch of BCEagles.com in January 2009. Served as department representative to CBS College Sports for editorial content.• Increased revenue from online auctions and helped launch new online photo store.• Designed digital graphics for website, video boards and other materials for the department. Samples available

• In charge of corporate selling for the athletics department; increased sponsorship revenue by 250% and surpassed revenue goals each year. • Worked as department liaison with the University Advancement Office on the Black & Gold Fundraising Club and created valuable new avenues of revenue generation for the school. • Oversaw all promotional and marketing activities for all of Bryant’s 22 varsity sports.• Led the organization and fundraising for 2007 and 2008 Black & Gold Club Golf Outings and assisted with Bryant Hall of Fame Dinners and Receptions.• Founded and supervised the Bryant Sports Marketing Association, a group of 12 undergraduate interns.

M.B.A, Master Of Business Administration

Activities and Societies: Full Time GA in the Athletics Department (Director of Marketing)

2008, History, Government

Activities and Societies: Daily Texan Newspaper,

Education record

Activities and Societies: School Newspaper, Freshman Football, Basketball