Closet is a company that seeks to address the issue of expensive clothing by introducing a rental system for clothing. Customers can rent designer clothes for a fraction of the cost and keep them for a decided period. Closet's selection of clothes includes high-end fashion brands, ensuring a range of styles to choose from. The company also offers cleaning and maintenance services to ensure the rented clothes are in good condition. Closet aims to provide an affordable and sustainable solution… Show more Closet is a company that seeks to address the issue of expensive clothing by introducing a rental system for clothing. Customers can rent designer clothes for a fraction of the cost and keep them for a decided period. Closet's selection of clothes includes high-end fashion brands, ensuring a range of styles to choose from. The company also offers cleaning and maintenance services to ensure the rented clothes are in good condition. Closet aims to provide an affordable and sustainable solution for fashion-conscious consumers. Show less

•Provided prompt and effective customer support via phone, email, and Facebook, Instagram and WhatsApp.•Assisted customers with order placement, tracking, and issue resolution.•Achieved and exceeded sales targets through personalized product recommendations.•Addressed issues related to orders, payments, and product quality, providing solutions tailored to each situation.•Developed in-depth product knowledge to enhance the customer experience.•Collaborated… Show more •Provided prompt and effective customer support via phone, email, and Facebook, Instagram and WhatsApp.•Assisted customers with order placement, tracking, and issue resolution.•Achieved and exceeded sales targets through personalized product recommendations.•Addressed issues related to orders, payments, and product quality, providing solutions tailored to each situation.•Developed in-depth product knowledge to enhance the customer experience.•Collaborated with sales and marketing teams to implement promotions••Gathered and communicated customer feedback for continuous improvement.•Built and maintained strong relationships with resellers and wholesalers, ensuring their needs were met.•Assisted resellers and wholesalers with bulk order placements, providing guidance on product selection and pricing.•Negotiated pricing, discounts, and payment terms to align with both company policies and reseller needs.•Handled any issues or complaints from resellers and wholesalers, providing timely and effective resolutions.•Assisted customers with payment processing, ensuring smooth and secure transactions.•Resolved payment issues, including failed transactions, refunds, and billing discrepancies.•Guided customers through various payment options, helping them choose the most suitable method. Show less