Mahrin Abbas Email & Phone Number

San Antonio, Texas, United States

Spearhead the development and execution of comprehensive marketing strategies to drive brand awareness, user acquisition, and revenue growth.Lead cross-functional teams to develop and launch innovative products and services that address market needs.Cultivate strategic partnerships with key industry players to expand market reach and drive adoption of our solutions.Oversee the planning and execution of multi-channel marketing campaigns, including digital marketing, social media, content marketing, and events.

Remote

Enter data into REEF systems quickly and accurately making correctionsto source data in the process, including spelling and grammar.Develop and execute comprehensive test plans and test cases forSalesforce applications to ensure functionality, usability, andcompatibility.Collaborate with cross-functional teams to gather requirements, identifytest scenarios, and ensure proper test coverage.Conduct both manual and automated testing to validate Salesforcefunctionalities, including data integrity, workflows, and integrationpoints.Document test results, defects, and track their resolution using testingtools and Salesforce's bug tracking system.Participate in release management activities, coordinating withdevelopers and stakeholders to ensure smooth deployments.Contribute to continuous improvement efforts, suggestingenhancements to testing processes and tools.Assisted in the development and execution of test plans and test casesfor web-based applications.Performed functional, regression, and integration testing to verify theapplication's performance and identify defects.Collaborated with development teams to analyze and resolve issuesfound during testing.Conducted exploratory testing to identify additional defects andpotential improvements.Troubleshoot and problem solve data issues both as they arise andthrough searches of previously entered information.Hunt down and resolve missing information.Act as a liaison to our Support team to share important feedback relatedto constituent data and the flow of information into REEF systems.Identify key pain points of data processes and help create solutionsthrough development of new data processes and strategies.Complete work within required deadlines.Merge duplicate objects in Salesforce.Data entry in Salesforce like fields, tab, custom and standard objects etc.Other related duties as assigned.Maintains database by entering new and updated customer and accountinformation.

San Antonio, Texas, United States

Ensure customers have an excellent experience through great service, food,and atmosphere.Being fully knowledgeable of menu, ingredients, and how each item isprepared.Interact and work well with other staff members.Correctly execute side-work duties and cleaning.Effectively handle cash, checks, and credit cards.Promptly and politely handle customer issues.Developed and trained 12+ Shift Managers and Team Leaders within therestaurant.In charge of hiring and training of hourly employees. Used appropriateinterview and training practices to best give new team members thechance for success.Improved and maintained great food quality by direct supervision ofkitchen manager and staff, ensuring proper practices and recipesRan exceptional labor costs by effective scheduling, forecasting upcomingsales, and empowering shift managersAchieved great COGs by reducing food waste, ensuring correct portions andrecipes, and an intelligent system of weekly inventory and ordering.Maintained a profitable restaurant year round by keeping a strong focus onfinances, guest experience, restaurant cleanliness, and a strong team ofmotivated individuals.

San Antonio, Texas, United States

Participated in define and design activities of the project engagement, to ensure fullunderstanding of client requirements prepared by the project team.Participated to Identify critical areas of project risk, and develop strategies to reduce overall riskfor the project and client.Participated in developing overall testing strategies for the engagement.Participated in developing test plans, test scripts/cases, and test reports on projects of varyingsize.Participated of execute the test plans and scripts. Depending on the size of the project, theremay or may not be additional testing team members on the project team.Participated in document and evaluate test results and defects, track and manage defectsthrough to resolution.Learn and ensure full traceability between test scripts, results, and client requirements.Collaborate and learn with developers to ensure testing results meet performance and scalabilityrequirements.Learn how to conduct troubleshooting, problem triage, and root cause analysis • Analyze theimpact of new solutions/enhancements and run appropriate regression testing.Prepares source data for computer entry by compiling and sorting information.Establishes entry priorities.Resolves deficiencies by using standard procedures or returning incomplete documents to theteam leader for resolution.Enters customer and account data by inputting alphabetic and numeric information on keyboardor optical scanner according to screen format.Maintains data entry requirements by following data program techniques and procedures.

Bachelor Of Arts - Ba, Design And Applied Arts

Postgraduate Degree, Information Technology