Mahrukh ماہ رخ माह रुख़ Hasan حسن हसन Email & Phone Number

San Juan, Puerto Rico

Global

The Shifting Power Accelerator helps global aid and development professionals reach their goals in transitioning to local leadership, equitable partnerships, and direct funding.This seven-week experiential program consists of seven 120-minute workshops where I share the industry-tested tools and case studies I've curated to navigate institutional and emotional barriers to shifting power. Following each session, you will share and apply those insights with a local civil society partner… Show more The Shifting Power Accelerator helps global aid and development professionals reach their goals in transitioning to local leadership, equitable partnerships, and direct funding.This seven-week experiential program consists of seven 120-minute workshops where I share the industry-tested tools and case studies I've curated to navigate institutional and emotional barriers to shifting power. Following each session, you will share and apply those insights with a local civil society partner or Global South colleague to build your contextualized shifting power roadmap. You'll learn alongside up to 10 peers and become part of a practitioner community, not just talking about shifting power, but actually doing it.Enroll now: https://www.fearlessproject.co/shifting-power-accelerator Show less

Global

Fearless Project is an action learning platform for equity, inclusion, and proximate leadership in the social impact sector. As founder, I am building online courses and a community of practitioners committed to shifting power in the global aid and development sectors. As lead consultant, I am also managing our consulting and advisory services for global non-profit organizations.Partners have included: Harvard Humanitarian Initiative, Healthy Feminist, International… Show more Fearless Project is an action learning platform for equity, inclusion, and proximate leadership in the social impact sector. As founder, I am building online courses and a community of practitioners committed to shifting power in the global aid and development sectors. As lead consultant, I am also managing our consulting and advisory services for global non-profit organizations.Partners have included: Harvard Humanitarian Initiative, Healthy Feminist, International Alert, LoveFrankie, The London School of Economics and Political Science, Maven, Rethinking Development Podcast, TechChange, UNHCR, UNOPS, USAID, Women's Impact Alliance.Learn more: https://www.fearlessproject.co Show less

Global

I am on the roster of vetted Social and Behavior Change (SBC) experts for UNICEF to provide short- or long-term support to offices worldwide in global development and humanitarian contexts. This includes demonstrated experience in social and behavior change communication (SBCC), communication for development (C4D), risk communication (RC), and community engagement and accountability (CEA).

Global

USAID's Partnerships Incubator is a $47M global service hub that is expanding the agency's capacity for partnerships, diversifying and strengthening its partner base, and enhancing the capacity of partners receiving awards from USAID. The Partnerships Incubator's mission is to help USAID engage new, local, and nontraditional partners and catalyze innovations that advance development impact. As a consultant, I am supporting the project in its closeout year to provide surge support for… Show more USAID's Partnerships Incubator is a $47M global service hub that is expanding the agency's capacity for partnerships, diversifying and strengthening its partner base, and enhancing the capacity of partners receiving awards from USAID. The Partnerships Incubator's mission is to help USAID engage new, local, and nontraditional partners and catalyze innovations that advance development impact. As a consultant, I am supporting the project in its closeout year to provide surge support for the upcoming transition and sustainability of its efforts.Learn more at https://www.WorkWithUSAID.org Show less

Remote

Awarded membership to participate in StartOUT's Founders Program for global LGBTQIA+ entrepreneurs who have been historically underrepresented, underserved, and underestimated. During the 12-month program, I will access skills development, expert mentorship, a community of 3,000+ like-minded entrepreneurs, and an investor portal to accelerate my growth and the growth of my business.Learn more: https://startout.org/founders-program/

Global

Selected to be a fellow in an integrated five-month leadership development program for women social impact leaders to build skills, deepen impact, and accelerate growth. Includes 12, one-on-one sessions with an executive coach, 5 monthly cohort workshops with women leaders, and lifetime access to a community of practice with 1,500+ women leaders.Learn more: https://thewia.org/

London, Amman, Bangkok, Dakar, Nairobi, Panama City, Global

I trained, coached, and advised more than 100 senior UN and INGO leaders on influencing, localization, community engagement, and accountability. For the GELI regional program for senior humanitarian leaders, I have designed, developed, and delivered the flagship hybrid (virtual and in-person) curriculum for influencing. The main audience of this course was UN resident coordinators and agency leads, and INGO regional and country directors. In partnership with The London School of… Show more I trained, coached, and advised more than 100 senior UN and INGO leaders on influencing, localization, community engagement, and accountability. For the GELI regional program for senior humanitarian leaders, I have designed, developed, and delivered the flagship hybrid (virtual and in-person) curriculum for influencing. The main audience of this course was UN resident coordinators and agency leads, and INGO regional and country directors. In partnership with The London School of Economics and Political Science (LSE), Harvard Humanitarian Initiative, UNOPS, and USAID. Learn more: http://www.geli.org Show less

Global

Selected to be a fellow in an integrated five-month leadership development program for women social impact leaders to build skills, deepen impact, and accelerate growth. Includes 12, one-on-one sessions with an executive coach, 5 monthly cohort workshops with women leaders, and lifetime access to a community of practice with 1,500+ women leaders.

I was awarded and successfully participated in the highly competitive (<1% of 14,000+ applicants) 2021 Facebook Community Accelerator Program, which focused on helping leaders harness the power of their community to turn ideas into action. During the eight-month program, I received training, mentorship, and funds to invest in an initiative that extended my online community’s positive impact. Through the program, my community received $50k USD to help fund work that advances the community’s… Show more I was awarded and successfully participated in the highly competitive (<1% of 14,000+ applicants) 2021 Facebook Community Accelerator Program, which focused on helping leaders harness the power of their community to turn ideas into action. During the eight-month program, I received training, mentorship, and funds to invest in an initiative that extended my online community’s positive impact. Through the program, my community received $50k USD to help fund work that advances the community’s goals. https://www.facebook.com/community/accelerator/ Show less

London, The Hague, Global

I conducted an organizational audit on DEI with qualitative and quantitative research on people and culture (HR) in early 2022. The engagement included a staff diversity audit across expansive categories of job title, professional level, gender, race, nationality, and region, as well as the design and delivery of design thinking workshops on policies, procedures, and practice related to recruitment, selection, onboarding, advancement, deputizing, and performance.

Geneva, Copenhagen, New York City, Global

I co-designed and delivered a 90-minute interactive online workshop on power, identity, and privilege for 300 participants in January 2022. A related, expanded workshop (3 hours) including emotional intelligence, cultural responsiveness, and trust and accountability was co-designed and delivered for Love Frankie, a social change agency, in June 2021.

Global

Azura Labs is a design and research studio providing consulting services to organizations working in complex environments. We conduct research and design for social experiences, systems, and programs focused on communication, media, technology, behavior, and culture. As social scientists and designers, we champion the applied practice of empathy, equity, inclusion, co-design, and innovation for effective and sustainable change.Partners have included: Anthrologica, Arts for… Show more Azura Labs is a design and research studio providing consulting services to organizations working in complex environments. We conduct research and design for social experiences, systems, and programs focused on communication, media, technology, behavior, and culture. As social scientists and designers, we champion the applied practice of empathy, equity, inclusion, co-design, and innovation for effective and sustainable change.Partners have included: Anthrologica, Arts for Action, BBC Media Action, EngageMedia, Independent Rakhine Initiative, International Rescue Committee, Internews, International Organization for Migration, LIFT, Oxfam, Save the Children, Sida, Translators without Borders, UK Aid, UNICEF, USAID, US Department of State, and more. Show less

Southeast Asia, Remote

I led a baseline organizational capacity assessment (OCA) as part of the Results Based Management (RBM) for EngageMedia’s project, “Digital Rights and Video for Change: Building the Movement in Southeast Asia, 2019-2022” funded by the Swedish International Development Cooperation Agency (Sida). I developed an OCA tool to assess EngageMedia's level of capacity in program management, project performance management, and organisational management and sustainability. The assessment included… Show more I led a baseline organizational capacity assessment (OCA) as part of the Results Based Management (RBM) for EngageMedia’s project, “Digital Rights and Video for Change: Building the Movement in Southeast Asia, 2019-2022” funded by the Swedish International Development Cooperation Agency (Sida). I developed an OCA tool to assess EngageMedia's level of capacity in program management, project performance management, and organisational management and sustainability. The assessment included interviews, focus group discussions, and surveys. I also wrote a final report with recommendations.A key priority for EngageMedia's organizational development was establishing a formalized board governance system. I also researched systems and best practices for non-profit board governance including the role and purpose of a board, the running of meetings, and recruitment criteria. I also supported the writing of job descriptions for an upcoming round of board recruitment. Show less

Sri Lanka, Myanmar, Thailand, Remote

I co-designed, developed, and delivered a six-day, two-week, online design sprint (using Google Ventures method) for five, regional teams of 30 representatives of 14 civil society organizations in Myanmar, Thailand, and Sri Lanka. CSOs developed 5 low-fidelity prototypes of product and service interventions to address dangerous hate speech and promote positive narratives. I also conducted a two-day training of trainers for a team of 11 co-facilitators from FHI360.

South Sudan, Remote

I advised, coached, and consulted the senior leadership team (Chief of Party, Deputy Chief of Party, and Program Director) on developing new systems and tools towards the organizational design and innovation of key functional areas including strategy and planning, people management, and program management.Organizational design and development- Led country office digital transformation efforts during COVID-19 transition to remote work- Served as the organizational design adviser… Show more I advised, coached, and consulted the senior leadership team (Chief of Party, Deputy Chief of Party, and Program Director) on developing new systems and tools towards the organizational design and innovation of key functional areas including strategy and planning, people management, and program management.Organizational design and development- Led country office digital transformation efforts during COVID-19 transition to remote work- Served as the organizational design adviser to the Chief of Party, Deputy Chief of Party, and Program Director in assessing organizational information flows, decisions and norms, and motivating factors, and organizational structure- Conducted an organizational assessment and provide recommendations for the organizational structure, departments, reporting lines, communication channels, working groups, staffing, feedback mechanisms, project management, and relevant areas. - Implemented organizational recommendations in close collaboration with Senior Leadership Team- Developed new products and processes such as org chart generation and rollout / training on productivity and collaboration tools e.g. Microsoft Teams, Trello, etc.- Advised on new and innovative approaches to organizational structure, development, project management, etc.- Recruited and onboarded the organizational capacity assessment consultant Executive talent search, recruitment and onboarding- Recruited, selected, and onboarded key hires including Program Director (who was promoted to Country Director), Learning and Communications Manager, and Grants and Compliance Manager - Supported hiring of staff related to partnerships, learning, and communications, e.g. international consultants and national staff Show less

South Sudan, Remote

People management- Supervised, managed and coached the Learning and Grants teams including 4 staff and 2 consulting teamsSubgrants and partnerships- Developed and led the Subgrants and partnerships budgeting, outreach, selection, and onboarding process- Supported Grants and Compliance Manager and Subgrants Coordinator with preparation, planning, and execution of the Internews partner orientation workshop- Advised on Subgrants management as neededLearning… Show more People management- Supervised, managed and coached the Learning and Grants teams including 4 staff and 2 consulting teamsSubgrants and partnerships- Developed and led the Subgrants and partnerships budgeting, outreach, selection, and onboarding process- Supported Grants and Compliance Manager and Subgrants Coordinator with preparation, planning, and execution of the Internews partner orientation workshop- Advised on Subgrants management as neededLearning, Research and M&E- Contributed to the development of a learning strategy for Internews in South Sudan - Managed major research and learning contracts with Forcier (national audience survey) and LoveFrankie (development of online course on social and behavior change communication for journalists)- Provided technical assistance on research design, methods, implementation, etc. - Advised on new and innovative approaches to research, data collection, monitoring, and evaluation. - Advised on M&E and donor reporting as neededCommunications- Contributed to the development of a communications, content, and social media strategy for Internews in South Sudan - Provided technical assistance on communication design, visual communication, information design, etc. - Advised on new and innovative approaches to communication, data visualization, and audience engagement strategies. Show less

Southeast Asia, Remote

I developed and led a recruitment strategy and process for a key hire at EngageMedia to strengthen their institutional capacity for learning and knowledge management in mid-2020. The engagement included extensive consultations and development of a work plan, job description, job announcement, outreach plan, hiring committee design and selection, internal and external communications, application review, email screening, shortlisting, interview scheduling, questions and evaluation criteria… Show more I developed and led a recruitment strategy and process for a key hire at EngageMedia to strengthen their institutional capacity for learning and knowledge management in mid-2020. The engagement included extensive consultations and development of a work plan, job description, job announcement, outreach plan, hiring committee design and selection, internal and external communications, application review, email screening, shortlisting, interview scheduling, questions and evaluation criteria, reference checks, negotiation, offers, and regrets. The resulting hire went on to be promoted and join the senior leadership team at EngageMedia. The developed process and approach is now replicated as best practice for EngageMedia talent identification. Show less

Global

Selected to be a fellow in an integrated five-month leadership development program for women social impact leaders to build skills, deepen impact, and accelerate growth. Includes 12, one-on-one sessions with an executive coach, 5 monthly cohort workshops with women leaders, and lifetime access to a community of practice with 1,500+ women leaders.

Southeast Asia, Remote

Journalists, activists, and researchers in Southeast Asia face ongoing threats to freedom of expression and digital security. I partnered with EngageMedia, a Southeast Asian NGO, over a six-month engagement to design and facilitate a strategic design and theory of change workshop with staff from across the region to identify and articulate programmatic pathways that lead to social change. Methods included participatory activities including soft systems and theory of change… Show more Journalists, activists, and researchers in Southeast Asia face ongoing threats to freedom of expression and digital security. I partnered with EngageMedia, a Southeast Asian NGO, over a six-month engagement to design and facilitate a strategic design and theory of change workshop with staff from across the region to identify and articulate programmatic pathways that lead to social change. Methods included participatory activities including soft systems and theory of change diagrams.EngageMedia staff now have a foundational visual diagram to explain and share the story of their work. The theory of change diagram will support both internal and external discussions and inform future decision-making on programmatic direction and impact measurement. This starting point of articulating the social mission and intended impact paves the way for strategic planning. Show less

Bangladesh And Myanmar

In partnership with BBC Media Action, Save The Children, Independent Rakhine Initiative, and Translators without Borders, I designed, developed, led and wrote this enormous body of research and reports:https://translatorswithoutborders.org/myanmar

Goma, Nord-Kivu, Congo (Drc)

In the Ebola virus response in eastern DRC, there was agreement that complex social factors were contributing to the spread, however, the comprehension of Ebola prevention and treatment messages had not been measured. I partnered with Translators without Borders (TWB) and Universite Libre des Pays des Grands Lacs (ULPGL) over a 6-week engagement to conduct a rapid comprehension study in Goma, where preparations were already taking place for the virus to spread. Methods: survey, direct… Show more In the Ebola virus response in eastern DRC, there was agreement that complex social factors were contributing to the spread, however, the comprehension of Ebola prevention and treatment messages had not been measured. I partnered with Translators without Borders (TWB) and Universite Libre des Pays des Grands Lacs (ULPGL) over a 6-week engagement to conduct a rapid comprehension study in Goma, where preparations were already taking place for the virus to spread. Methods: survey, direct observation, focus groups, mobile data collection via Kobo. The research found that the urban population of Goma was not fully understanding Ebola virus messages in French and standard Swahili. Messages translated into the local dialect of Swahili (Goma) were best understood. The Ebola virus response is now better informed to redesign and test risk communication and community engagement (RCCE) resources to increase the rate of comprehension and reduce the rate of risky behaviors. I also presented a webinar to an Ebola virus response RCCE working group.The work was conducted in partnership with the International Rescue Committee, UNICEF Communication for Development, the Ministry of Health at the Government of the Democratic Republic of Congo (DRC), Elrha's Humanitarian Innovation Fund, and the Netherlands' Ministry of Foreign Affairs. Show less

Cox'S Bazar, Chittagong, Bangladesh

Humanitarian aid workers need practical tools to address the language gap with refugees. I partnered with TWB and Oxfam to reimagine a mobile app for humanitarian service providers in a group of refugee camps over a 6-month engagement. The first phase of the project focused on understanding the needs of humanitarian aid workers who have difficulties communicating with refugees on a daily basis. Methods included interviews, focus groups, direct observation, and a design workshop. TWB… Show more Humanitarian aid workers need practical tools to address the language gap with refugees. I partnered with TWB and Oxfam to reimagine a mobile app for humanitarian service providers in a group of refugee camps over a 6-month engagement. The first phase of the project focused on understanding the needs of humanitarian aid workers who have difficulties communicating with refugees on a daily basis. Methods included interviews, focus groups, direct observation, and a design workshop. TWB agreed to the need to conduct further research. Recommendations for the second phase included more user research, prototyping, and usability testing, to help set the stage for a re-designed app pending available funding.This work was conducted in partnership with BBC Media Action, Internews, Translators without Borders, Oxfam, and Elrha's Humanitarian Innovation Fund. Show less

Cox’S Bazar, Chattogram, Bangladesh

As a core service component of many non-profit organizations, trainers are often masters of the content and resources they share. However, the overall impact of training programs can be muted unless work processes are streamlined and learning is captured. I partnered with Translators without Borders (TWB) in Bangladesh to design a workflow and related procedures for knowledge management and monitoring of training programs. Methods included process flowcharts and performance… Show more As a core service component of many non-profit organizations, trainers are often masters of the content and resources they share. However, the overall impact of training programs can be muted unless work processes are streamlined and learning is captured. I partnered with Translators without Borders (TWB) in Bangladesh to design a workflow and related procedures for knowledge management and monitoring of training programs. Methods included process flowcharts and performance indicators.Rather than extensive written directions, staff now have an easy-to-understand visual diagram that maps important details for the entire work stream of a training program and documents its impact. Through the co-development of the process flowchart, we were able to identify and address gaps in understanding responsibilities and the sequence of steps for each team member. Show less

Cox’S Bazar, Chattogram, Bangladesh

Humanitarian aid workers in Bangladesh had little understanding of Rohingya refugees' language and literacy levels and communication preferences. I partnered with TWB in Cox’s Bazar over a 3-month engagement to design and conduct a language needs and comprehension study with a representative sample of refugees in Kutupalong-Balukhali camp, one of the largest in the world. Methods included interviews and mobile data collection via KoboToolbox. Humanitarian aid workers now have a base of… Show more Humanitarian aid workers in Bangladesh had little understanding of Rohingya refugees' language and literacy levels and communication preferences. I partnered with TWB in Cox’s Bazar over a 3-month engagement to design and conduct a language needs and comprehension study with a representative sample of refugees in Kutupalong-Balukhali camp, one of the largest in the world. Methods included interviews and mobile data collection via KoboToolbox. Humanitarian aid workers now have a base of quantitative data to ask further questions for deeper insights. The humanitarian response in Cox’s Bazar is now equipped with recommendations for how to approach refugees based on their needs and preferences. Interactions can now be more effective and more respectful of refugees. The methods and tools developed are now replicated globally everywhere TWB operates. The work was conducted in partnership with BBC Media Action, Internews, the United Kingdom’s Department for International Development (DFID), International Organization for Migration (IOM), European Union Civil Protection and Humanitarian Aid (ECHO), and the Government of Bangladesh Office of Refugee Relief and Repatriation Commission (RRRC). Show less

Cox'S Bazar, Chittagong, Bangladesh

I led the research, development, and startup phase of the Just Acts Facilitation Programme in the Rohingya Refugee Response of Cox's Bazaar, Bangladesh. I conducted a desk review of community knowledge, behaviors, and practice around concepts such as rights, justice, and conflict resolution, developed a mixed-methods and participatory research design and sampling plan for 3,000 Rohingya refugees and Bangladesh host community members, and developed data collection tools (including survey and… Show more I led the research, development, and startup phase of the Just Acts Facilitation Programme in the Rohingya Refugee Response of Cox's Bazaar, Bangladesh. I conducted a desk review of community knowledge, behaviors, and practice around concepts such as rights, justice, and conflict resolution, developed a mixed-methods and participatory research design and sampling plan for 3,000 Rohingya refugees and Bangladesh host community members, and developed data collection tools (including survey and focus group discussion) and an analysis and reporting plan. This work was conducted in partnership with IOM and Arts for Action. Show less

South Sudan

As M&E manager, I took on increasing responsibility and different challenges in complex and rapidly changing environments. I developed new M&E tools now replicated globally.I oversaw M&E, knowledge management, and communication for a $75 million USAID-funded 5-year media development and humanitarian information project. I supported projects totalling $2 million from U.S. State Dept., DFID, and U.N. CHF. I hired, trained, and supervised a consultant, 3 M&E officers, and built M&E… Show more As M&E manager, I took on increasing responsibility and different challenges in complex and rapidly changing environments. I developed new M&E tools now replicated globally.I oversaw M&E, knowledge management, and communication for a $75 million USAID-funded 5-year media development and humanitarian information project. I supported projects totalling $2 million from U.S. State Dept., DFID, and U.N. CHF. I hired, trained, and supervised a consultant, 3 M&E officers, and built M&E capacity for 30+ program staff. I managed a $1.5 million research contract with Forcier Consulting for impact evaluations, market assessments, and national media surveys. Show less

Bangui, Central African Republic

I managed M&E activities for a $1.5 million USAID-funded 2 year media development project. I hired, trained, and supervised 4 research and M&E assistants, and 16 enumerators in survey methods. I conducted a country-wide information survey considering cultural difference and security/logistical limitations.

Kabul, Afghanistan

I completed M&E project closeout requirements for a $22.5 million USAID-funded 5-year rule of law project. This included capacity building of national staff, training on audience research for radio, TV, print, and mobile theater legal awareness programming. I also managed two nationwide endline surveys on project impact.

New York, New York, United States

I created a theory of change and logframe for a consortium program on community and economic strengthening toward reduction of gender-based violence in emergency settings. I facilitated a workshop for senior technical program specialists, and delivered a toolkit incorporating expert working group feedback.

Dhaka, Bangladesh

Bologna, Italy

Fort Mcnair, Washington, Dc

Washington, Dc

Washington, Dc

Santa Clara, California

Dakar, Sénégal

Master Of Arts, International Economics And Strategic Studies

Concentration: Research Methods Year 1: SAIS Europe Campus/Bologna Center in Bologna, Italy Year 2: SAIS Main Campus in Washington DC

Arabic Language And Literature

Attended Middlebury Arabic Language School during two summers Twice awarded full-tuition scholarship: Kathryn Davis Fellowship for Peace.

Bachelor Of Arts, International Relations And French

Concentration: Cross-Cultural Communication Years 1,2,4: Main Campus in Stockton, California Year 3: Université Cheikh Anta Diop in Dakar.