Mahsa K. Email and Phone Number

• Prepared comprehensive reports and presentations summarizing findings and key data insights throughout project lifecycles.• Conducted detailed research and analysis within the business development pipeline, resulting in 5 new client contracts worth $250,000.• Monitored project performance metrics, identifying areas for improvement and achieving a 13% increase in efficiency.• Reviewed and ensured compliance with RFP requirements, government contracts, and business-to-business proposals.• Facilitated communication among 10+ team members and stakeholders to ensure smooth project execution.• Collaborated on strategic solutions to address challenges faced by Federal agencies, contributing to innovation and growth• Designed and implemented automated dashboards, providing real-time visibility into key performance indicators for senior management.• Spearheaded initiatives to streamline project management processes, reducing project turnaround time by 15%.• Provided training and mentorship to junior analysts, ensuring consistent application of best practices and methodologies.

• Documented and analyzed over 15 business and technical requirements through stakeholder interviews and document reviews.• Led sprint planning and daily scrum meetings, applying Agile methodologies to ensure timely project completion.• Utilized MS Visio, Power BI, and Tableau to audit business processes and create data- driven visualizations for strategic decision-making.• Managed the user acceptance testing (UAT) phase, including test planning and execution, ensuring quality outcomes.• Collaborated with a development team to refine product designs based on customer feedback, improving customer satisfaction.• Developed customized reports for executives, providing actionable insights that improved operational efficiency by 10%.• Collaborated with external vendors and third-party contractors to integrate new software systems, minimizing disruption to business operations.• Designed a standardized process for documenting business requirements, reducing gaps in communication and increasing project clarity.

• Provided business analysis support for projects focused on IT and process improvement, aligning business objectives with technology solutions.• Created and maintained detailed project documentation, reports, and process diagrams using tools like Visio and Power BI.• Identified and analyzed business process inefficiencies, recommending improvements that resulted in a 12% reduction in operational costs.• Managed stakeholder communications, ensuring alignment between business goals and project deliverables across multiple departments.• Gathered, documented, and analyzed business requirements through stakeholder interviews and workshops• Conducted in-depth research and analysis, leading to successful process automation initiatives and improved business efficiency.• Collaborated with cross-functional teams to implement solutions, enhancing business processes and supporting IT project management.

•Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner.•Adhered strictly to HIPAA regulations related to confidentiality of patient information at all times.• Input patient and prescription information to produce product labels and assist in prescription filling process.•Demonstrated knowledge of pharmaceutical terminology including generic and brand names and abbreviations.•Ensured accuracy in data entry into pharmacy computer system while verifying all information prior to dispensing medication.•Trained other pharmacy technicians, abiding by state regulations for training and licensure.Assisted pharmacists with compounding medications according to physician's specifications.•Conducted weekly staff meetings to review performance objectives and discuss any changes in the workflow process.

• Performed administrative and office support activities for the design and engineering team.• Assisted in database entry and sorting documents in management system with a high degree of accuracy.• Summarized information for team by preparing complex documents, presentations and graphs.

• Provide technical supports at different parts of the country with variation of crops due to different climatic conditions.• Increased sales of crop protection products of Bayer Crop Sciences.• Recognized future marketplace needs and influenced the development of new product concepts.•Integrated approach to increasing food production and enhancing food security in an environmentally sustainable way.

• Managed food services for existing customers while focusing on expanding new accounts.• Developed retention strategies for key customers and aided in marketing.• Maintained and developed outstanding relationship with buyers and influencers.