I am a dynamic and motivated professional with a strong background in hospitality, customer service, and education. I excel in various roles and am eager to learn and adapt to new environments. With six years of experience as an English Teacher as a Second Language, I honed my communication and instructional skills. Transitioning into the hospitality sector, I worked as a hotel receptionist, where I managed guest check-ins and check-outs, coordinated group reservations, provided assistance, and ensured smooth operations across departments.These experiences have equipped me with strong organizational, leadership, and interpersonal abilities. As I embark on a new chapter as a reservation agent, I am focused on utilizing my expertise to manage bookings efficiently, enhance guest satisfaction, and support seamless coordination across teams. I am driven to contribute to operational excellence, deliver positive outcomes, and continue advancing in my career.