•Managing day-to-day production of account representatives, supervisors and managers in a dynamic collection and healthcare management center environment.•Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements, appraising new product ideas and/or product or packaging changes.•Provides consulting/training to large healthcare providers on front-end patient communication and customer service/sales while developing a positive patient/customer experience.

•Diagnoses issues and implemented treatment plans to resolve problems or help manage symptoms•Implemented Therapeutic regiment involving medications and other intervention to mitigate symptoms and prevent reoccurrence•Examine patients, screen for health risks, refer as needed