 Increased client satisfaction by providing personalized travel recommendations and itinerary planning. Managed high-profile accounts, ensuring seamless coordination of complex international itineraries for VIPclientele. Handled sensitive personal data with discretion. Achieved revenue growth by upselling additional services like insurance plans, airport transfers, orexcursions to clients during the booking process. Enhanced team productivity by conducting training sessions on industry trends and new reservationsystems. Used promotional techniques and prepared promotional materials to sell itinerary tour packages. Used company and vendor marketing resources to educate customers and close sales.