Mark A. Huber Email & Phone Number

Wayne, Pa

West Chester, Pennsylvania, United States

Using Prosci methodologies help organizations realize project success by helping individuals move from current ways of work to a new state. Working with sponsors and stakeholders to craft messages, determining training needs assessment, assessing possible risks and developing remediation plans

West Chester, Pa

Gather technical and non-functional requirements for various ecommerce enhancements to both web and mobile applications. Work with global technical and business units to define stories and epics and assist developers with understanding user requirements.

West Chester, Pa

Working with various teams to develop deployment plans and monitor deployment of ecommerce releases to QVC web based systems, both US and International. Developed a deployment Run Book/Best Practices process for ecommerce deployments. Developing processes to reduce the time to deploy new releases to ecommerce.

West Chester, Pa

Worked at QVC as a BSA - Gathered system requirements for a Customer Preference project and international iPad App project. Ran a Proof of Concept to replace current onsite imaging system with Abode’s Scene7 cloud solution. Ran an RFP to bring a Managed Service offering to QVC to provide L0/L1 support for their ecommerce and mobile applications.

Enterprise Management (2001-2012): Product owner for monitoring and capacity/performance toolsets; which included implementation and support of the tools, gathering user requirements, user training and interfacing with the vendor. Provided support for the Wintel servers running our Enterprise Management Tools. Developed a Managed Services offering for hospitals, monitoring their network attached devices. Beta tested vendor EMS offerings, giving presentations on results and recommendations… Show more Enterprise Management (2001-2012): Product owner for monitoring and capacity/performance toolsets; which included implementation and support of the tools, gathering user requirements, user training and interfacing with the vendor. Provided support for the Wintel servers running our Enterprise Management Tools. Developed a Managed Services offering for hospitals, monitoring their network attached devices. Beta tested vendor EMS offerings, giving presentations on results and recommendations to both internal and external audiences. Member of the Architectural Governance Board, developing the corporate IT road maps (1, 3, 5 year) and designing hosting solutions for Siemens’ applications. MS Windows Admin (1995-2001): Windows Administrator for Siemens Health Services corporate servers and development servers. Migrated Novell Netware development environment to a Windows platform. Novell Netware Admin (1993-1995): Support role for maintaining Siemens Strategic LAN Development group. Maintained Netware Servers, both the operating system and hardware, plus ancillary products (:ccmail, tape backup, compilers, development and back office tools). Systems Programmer (1987-1993): IBM Mainframe MVS and VM operating systems, IBM Series/1 EDX operating system. Built and maintained MVS systems for hospitals; primary “on-loan” system programmer to hospitals. Created a turnkey solution using IBM’s “mainframe in a rack” to deliver Siemens mainframe solution to hospitals, reducing delivery times from months to weeksInstallation Programmer (1984-1987): Installed multi-million dollar IT solutions at hospitals in the US and Canada. Interfaced with hospital staff ranging from entry level operations through “C” level. Built Deliveries group from a staff of two to five teams of 3. Handled the most complex installs and upgrades. Show less

Instructor: Taught class size of 20-25 students - Introduction to Information Technology, Five Programming Languages, Systems Analysis, Computer Operations, and Business BasicsComputer Room Supervisor: Managed 2 part time computer operator and daily running of computer room and equipment.Systems Programmer: DEC PDP/11 RSTS/e and RT/11, IBM 4300 DOS/VSE

Bachelor Of Science (Bs), Computer Information Management

Diploma, Data Processig