Mai Abbas Email & Phone Number

Egypt

Cairo, Egypt

Nagwa readers' proofreading for stories

Cairo, Egypt

General Manager at Problem Solving Egypt "Digital Marketing Agency" for 2 Years.• Formulating overall strategy, managing people and establishing policies.• Supervision day to day the processing team, Sales team, and developers team.• Analyzing accounting and financial data to maintain budgets and optimize expenses.• Revision of Digital Marketing Campaigns’ team and their performance.• Making specific Campaigns "Facebook - Google - Youtube – Twitter - LinkedIn"• Set… Show more General Manager at Problem Solving Egypt "Digital Marketing Agency" for 2 Years.• Formulating overall strategy, managing people and establishing policies.• Supervision day to day the processing team, Sales team, and developers team.• Analyzing accounting and financial data to maintain budgets and optimize expenses.• Revision of Digital Marketing Campaigns’ team and their performance.• Making specific Campaigns "Facebook - Google - Youtube – Twitter - LinkedIn"• Set policies and processes.• Ensure employees work productively "Merging between Quantity and Quality" and develop the employees’ skills.• Oversee recruitment and training of new employees.• Evaluate and improve operations and financial performance.• Responsible for all online payments either paying for social media ads or buying domains or any related payment process.• Prepare reports for the owner "CEO".• Making Quality Calls to the Clients to evaluate the employee and company process.• Provide solutions to issues either relates to employees or clients or target. Show less

Requesting file from CPS then downloading it and download the author's corrections Applying Author's Corrections on the word file and revising themConverting word file to 3 versions (PDF, HTML, and Epub)Making fine pagebreak to PDF Revising HTML version Uploading file to QA then to Online team to be published

Receiving the source file from CPS and working on it by applying our in-house style on word file and adding xml files and eps files at Tex (floats Figures, Tables, Algorithms, ...) and converting word file to PDF and rivising the final version then send the file to the author on cps containing comments about any change I made or any inquiry about any part that needs to be clarified.

Responsible for managing member during my shift.Making reports daily and sending them by mail to the client.Handling complaint callslogging in in rush time to avoid losing callsMaking monthly KPI to the agents Making weekly schedule for the agentsMake Interview with the new comersGive training to the accepted ones

Bachelor’S Degree, Botany Chemistry, Good

Activities and Societies: Acting Team

Bachelor Of Science (B.Sc.), Botany Chemistry