Mai Ánh Email & Phone Number

Ho Chi Minh City, Ho Chi Minh City, Vn

Ho Chi Minh City, Vietnam

Ho Chi Minh City, Vietnam

o Assistant Manager | May 2021 – March 2022- Pricing: Find & contact vendors (over 40 Carriers, Booking Companies, Courier companies, Trucking parties, …) to negotiate the price of their services & check the contract.- Find 03 new foreign agents & make the agent contact.- Follow logistics team (7 members) & support solving troubles.- Handle new clients (03 clients) & clients who have trouble (04 clients).- Cover all positions that need the person to hand over urgently & training new document staffs. (05 positions)- Do weekly reports on G1 system.o Customer Service Staff | Aug 2019 – April 2021- Take care of all shipments (Export, Import, DHL, Domestics) of a processing customer: 30-45 shipments/month (work with Shipping Line/Co-loader directly to check schedules, booking, submit SI-VGM, Bill of Lading, check Debit Note and make payment, C/O form VK, form D; submit Manifest, make A/N, release D/O; declare to customs; do Eport; trucking), Processing contract liquidation, update price changes for customers & resolve any problems or new tasks.Declare to customs: 30-45 CDs/month (Type of processing, Type of export production, Type of Non - commercial Export);- Handle Customs clearance of another customer (Type of Business export): 70-120 CDs/month, support trucking.- Do weekly & monthly reports.- Make the Statement of account for customers.- Check the Statement of account of Trucking parties & Co-loaders.- Support training & follow new document staffs.o Import Staff | April 2019 – July 2019- Release D/O: 100 shipments/month (Air, FCL, LCL), 02 VIP customers

Ho Chi Minh, Vietnam

Support pageo Building page system with Business Manager tool – 50 pageso Setting configuration for new fanpageso Creating daily contents to the page systemBuilding Instagram systemo Managing Instagram account system with tools: Mass planer, Vps,Proxy - Fake IP, Verify SMS onlineo Creating 200 Instagram accounts have 2000 followers/montho Creating daily contents about building and sales (300 accounts)

Ho Chi Minh

o Inputting data of interview results by Excelo Updating employee KPIs (Inputting Excel, upload and calculate results)