Mai Mang Email & Phone Number

Toledo, Oh, Us

Toledo, Ohio Metropolitan Area

Assisted in network design and configuration to ensure smooth operation of infrastructure supporting global manufacturing and shipping operations.Collaborated in the management of VMware environments, contributing to the maintenance of virtual machines and servers critical to business processes.Supported Veeam Backup procedures, helping ensure reliable onsite and offsite data backup for disaster recovery and data integrity.Contributed to Active Directory administration, including user account maintenance, permission management, and group policy enforcement.Assisted in the deployment and maintenance of VoIP phone systems, ensuring seamless communication across the organization using PoE switching technology.Managed printer deployment and maintenance, covering a variety of devices including dot matrix printers, business printers, and label printers to support operational needs.Assisted with O365 administration, including user maintenance, licensing management, and SharePoint services for internal collaboration and document management.Collaborated in GHS label printing and design, ensuring compliance with global safety and regulatory standards for product packaging.

Toledo, Ohio Metropolitan Area

Provide exceptional customer service to residents and visitors by promptly addressing inquiries, distributing mail and packages, and assisting with various administrative tasks, resulting in positive feedback and satisfaction from residents and staff. Manage front desk operations, including maintaining accurate records, monitoring access control, and ensuring a secure and welcoming environment for residents. .

Toledo, Ohio Metropolitan Area

Serve as the primary contact and coordinator for community-wide and large-scale events hosted by the building and/or the Office of Residence Life, ensuring seamless event execution and positive resident experiences. Leveraged supply chain principles such as inventory management, logistics coordination, and vendor management to efficiently organize and manage event logistics, ensuring timely delivery of supplies and services.Organize and execute 3 staff bonding events per semester, fostering a cohesive team environment, resulting in increased morale and improved teamwork among staff members. Utilized leadership and team-building strategies to enhance staff collaboration, including regular feedback sessions and collaborative planning meetings.

Toledo, Ohio Metropolitan Area

Developed and conducted programs on diversity, chemical abuse, personal development, healthy relationships, and academic performance for a diverse resident population of 108 individuals, promoting awareness, knowledge, and skill development in these areas. Used data analysis skills to assess program effectiveness and make data-driven improvements.Managed various administrative duties efficiently, including budgeting, processing maintenance requests, documenting incident reports, and facilitating room transfers. Utilized information systems knowledge to maintain organized records and track administrative tasks.Acted as a resource for residents, providing information on campus activities, services, and opportunities, resulting in a 45% increase in resident engagement and involvement in campus events and programs.Managed and maintained the residence hall's Instagram page, curating and posting engaging content that resulted in a 30% increase in follower engagement and a 20% growth in Instagram followers, showcasing the community's events, activities, and resident achievements.

Toledo, Ohio Metropolitan Area

Managed the front desk, greeting students, staff, and faculty; fielded all incoming phone calls; and resolved issues with proactive solutions. Utilized organizational skills and attention to detail to maintain accurate records and ensure timely delivery of materials, applying principles from information systems.Provided important and accessible classroom materials weekly to students to facilitate their academic success.

Toledo, Ohio Metropolitan Area

Greeted all students, staff, and guests professionally who desired to use the resources located in the Rocket Academic Center. Applied customer service and communication skills to create a welcoming environment.Tutored 5 athletics students in principles of mathematics to help them acquire greater knowledge for upcoming exams. Utilized analytical skills to develop effective tutoring strategies tailored to individual student needs.

Bachelor Of Business Administration - Bba, Management Information Systems, With Honors, 4.0

Bachelor Of Business Administration - Bba, Logistics, Materials, And Supply Chain Management, With Honors, 4.0