Mai Phương Email and Phone Number

• Develop sales net work for company for new segment (education, dentals, beauty & spa, fitness, furniture, massage chairs…)• Manage & develop the existing partners in order to increase the sales volume and decrease the risk• Implement some campaigns to push sales in some partners • Make plan for developing the network in the region as well as the segment• Support partner in training for RA as well as solve any problems accur• Work with Marketing and other departments to get some benefits for big partners• Negotiate and persuade big partners to corporate with Home Credit• Support to solve all troubles or complaint from customers

• Build up and develop the relationship with partners (ecommerce partners, Airways partners, Market partners, resorts & hotels, restaurants, fashion company, spa, golf...)• Support partners in implementing partnership program by deploy many media channels such as email, website, facebook, sms or push notification on mobile app...• Work with Marketing Dept to make Activities plan for the year and implement it as plan• Make plan for developing the network for the year and complete it• Assist the Manager to process payment for partners for some cobrand program• Coordinate with other departments to process the program as schedule• Be in charge of compose the content of internal email for all MSB staff and other media channels• Deal with Partners to give vouchers for MSB staffs and customers and make plan to deliver them• Support to solve all troubles or complains from customers

• Contact and deal with partners (hotels, restaurants, fashion company, spa, golf...) to give special offer for Home Credit cardholders• Prepare content to marketing the promotion programs to all Home Credit customers through email, website, facebook, sms or application on mobile phone.• Corporate with Marketing Department and other departments to process all marketing channels to customer.• Solve any problems cause from partners and customers.• Update partner data base and the validity of the program

• Contact and deal with potential partners (hotels, restaurants, fashion company, spa, golf...) to give special offer for VIB cardholders• Marketing the incentive programs to all VIB staffs and customers through email, website, facebook, sms or application on mobile phone.• Deal with partner to corporate with VIB the installment program which give 0% interest to VIB cardholders• Corporate with Marcom, Digital Banking and other departments to process all marketing channels to customer.• Receive list of customers who want to transfer to installment and update information to the file for further process.• Support to solve any problems with incentive and installment program if any• Control the valid time of all partners (incentive and installment partners)• Complete all KPI for all partners including instalment program and discount partners.

• Manage all office operations smoothly.• Control budgets & accounts. Raising purchase orders, expense claims and arranging invoices.• Maintain and update all events & information and data on website of Chamber• Assist the BOG to work with Government Departments • Prepare all reports (event report, monthly expenditure and yearly account) for the BOG as required • Manage meeting & agenda for BOG’s members• Support Chairman& BOG’s member to manage some big events (Diwali- Festival of Lights & Holi – Festival of Colours) and other small events (Coffee Morning, Charity Activity, Food Festival, Badminton Tournament...). Translate some documents (letters, contracts or chapter) and interpreting when necessary.• Co-ordinate with VCCI & Indian Embassy to organise some seminars/workshops.• Promote the benefits of memberships and Charity Activities of Incham Hanoi. Get special discount for members from many vendors/companies.• Set up, maintain and update membership database• Assist the BOG to organize and participate in trade fairs and exhibitions.• Liaise with Government Offices for License/ stamp or others matters related.

• Negotiate with foreign customer and making sales contract.• Coordinate and arranging import-export shipments according to committed date in order to meet customer requirements• Prepare all import-export documents.• Undertake day-to-day operations, i.e. making quotes, invoicing, verifying freight bill/physical distribution expenses, generating order and shipment control schedule, sending shipment advice and documents to customers.• Set up customer database & update it frequently.• Assist and responsible for administrative and general assignments from Director.

• Greeted guest, received, directed and relayed telephone messages and fax messages, collected & set up customer database, addressed phone calls, incoming and outgoing mails• Managed and controlled office purchasing and liaising with suppliers (stationery, ink cartridge, drinking water, office refreshment and office purchase)• Submitted weekly and monthly expenditure report for office and send it to Head Office in Seoul, Korean• Be in charge of medical insurance, social insurance for staffs, salary calculation, bonus and welfare for labour, income tax…• Made recruit advertising on the internet, chose candidate, made appointment for interview• Be in charge of legal issues such as: License for Office, Tax Code and individual tax code.

• Recruited more high quality labour for the company.• Built up & tightened the relation between the company & many Universities• Organized a lot of Presentations in many Universities, Colleges • Worked closely with General Administration Department• Prepared to welcome famous guest ( Japanese President, Mr. Shinzo Abbe came Canon Vietnam in Nov, 2006)• Supported for Receptionist receiving Clients & Visitors, maintained good public relation with clients