Gathering and completion of business requirements, conduct cost/benefits analysisConsult business needs, negotiate with business and suggest solutionsActive role in definition of IT solutions with businessDefining excellent documentation and users’ stories, highly and efficiently maintain the team’s backlog. Cooperate with local and also foreign development teams on delivery.Participation on system and acceptance testing to assure the quality standards.Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.Assess the project risks and work on the mitigation strategies to ensure that the software development process progresses smoothly and meets project goals.Have the knowledge of most business processes/information systems in the company.Sole responsibility for small and medium tasksParticipation on IT and business projectsDetermine best practices, principals and promote them across the organization.Provide guidance, training, and mentoring for new BA specialist.Contribute to build team’s culture/process/standard.Page 1 / 3 - © ITviec.comProvide technical leadership and guidance to junior business analyst, and other team members. Assess the impact of changes to existing software systems, provide recommendations, and help manage or improve the change process.

Functional Consultant for Project:1) Top Makert: e-commerce with Multi Channel (ERP, CRM, WMS, TMS, PIM and Talon One for Marketing)2) ACB System: Get redeem point for Customer3) EFL Logistic: Dashboard Report, Operation App.Collect and analyze the requirements and recommend optimum integrated solutions,ensuring appropriate support for the proposed architecture.Create full specification and design documents: System Requirement Specification (SRS)and Feature List.Acting as the bridge between client and development team (PM, Developer) to clarifyrequirement both business and system analysis view.

Assistant Main responsibilities:-Training SAP Project system overview-Surveying project systemprocess-Solving issue-Configuring system-Testing reports and documents-Create a user manual and training- Documentation

BA for Project: WMS, DMS, Supply Chain Management, Logistics,ERP+ Collect and analyze the requirements and recommend optimumintegrated solutions, ensuring appropriate support for theproposed architecture.+ Create full specification and design documents: System Requirement Specification (SRS) and Feature List.+ Acting as the bridge between the client and the developmentteam (PM, Developer) to clarify requirements for both business andsystem analysis views.+ Understand project requirements and identify test requirements/prepare test data Develop and maintain web application and mobile application project• Analyze and model the business domain to create a completepicture of workflows and technical requirements fulfilled byexisting or proposed applications.Define the business problem and primary objectives of new projects. Identify and validate key business requirements.• Documentation

10/2013 -> now: Business Analytic, Tester and Project Lead at Indo Trans Logistic- Business Analytic and Test for project: Supply Chain Management System(AceCook Noodles)- Business Analytic and Test for project: ERP System about Logistics, Customer Relationship Management System, Transportation Management System, FAST System- Defines and documents internal and external user interfaces and supports system and data requirement clarification and definition. Also, acting as the liaison among internal stakeholders to analyze, document, communicate and validate business and system requirements for platform applications. Specific duties include but are not limited to the following essential job functions:- Direct the requirements development for applying technology to satisfy business needs.- Critically evaluate information gathered from multiple sources, reconcile conflicts and decompose high-level information into details- Work with Architects, Technical Leads and other technical roles to design optimal solution- Document business and system requirements clearly, comprehensively and make ensure everyone can easily understand- Support create training materials and documentation for company’s platform’s users and train new end users on the applications- Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements and deliver the needed artifacts (i.e., functional requirements, business requirements document, use cases, GUI and screen and Interface designs).- Develop functional specifications and system design specifications.- Follow development progress, support clarify requirement to development team and facilitate to help deliver products successfully- Assist in quality assurance, provide significant contributions in the testing and debugging of new software or enhancements to existing software.

BA for ERP System project at SV Probe Co.lt d- Developed new functions for ERP Oracle systems and support Helpdesk: Main Targeted Customer and Head of Business: - Analysis for new/ change requests.- Design table/pro/index/trigger...- The modules such as Sales, delivery, inventory, purchasing,customer reports, debt, device management, OperationManagement, sales planning, Warehouse & Inventory (MM),Finance/Controlling, and Warranty & Maintenance (WM).Identify problematic areas and conduct research to determine thebest course of action to correct the data.• Analyze and problem-solve issues with current and plannedsystems.• Perform statistical analysis, find out fraud trends, and propose new rules to detect/prevent fraud.• Develop, and maintain detection/prevention fraud tools.• Support data to other Departments.• Develop, and maintain regular reports.• Undertake ad-hoc report.• Other tasks assigned by the Head of the Department.• Supporting and Maintenance after go-alive.- Write test cases and checklist that other QC can dotest, web/mobile test- Write issues: test on the procedure, actual result, expected result, URL- Test user interactions and usability of the application to identify usability issues- Work with developers, managers, and clients to help clarifyrequirements - Good knowledge of Manual and PerformanceTesting- Experience writing clear and concise bug reports, test plans, test cases, and e-mails Maintenance system ERP based on C#, Oracle, JavaScript