Mai Xu Email & Phone Number

Boston, MA, US

• Forecasted and recommended daily stock exchange decisions using various Time Series models and the Bayesian Optimization algorithm Hyperopt, to reach 91% and 69% accuracy in forecasting with the Arimax model and.
• Implemented various Deep Learning Networks and achieved 99% Accuracy with the EfficientNet model.
• Matched the job seeker’s profile title with the job title using Word Embedding, NLP models, and Cosine similarity to help recruiters select the best candidates, and got the best result with Bert model.
• Performed 93% accuracy with the Stacking method which will improve the success rate for calls made to customers for any offered product, and help clients make informed decisions.
• Built a machine learning model to predict customer happiness for delivered orders during the COVID-19 pandemic, using data from a customer survey conducted by the startup, to assist it in taking required actions and.

• Rating the quality of AI-generated writing on rubrics such as factuality, completeness, brevity, and grammatical correctness
• Reviewing the work of fellow human writers
• Responding to prompts with top-tier original writing

Quincy, Massachusetts, United States

• Conduct market analyses by utilizing statistical models and tools to identify trends and patterns to inform pricing strategies and optimize sales approaches
• Develop and implement data-driven solutions to enhance the efficiency of transactions and minimize risks
• Implement a client feedback system to address concerns promptly and improve overall customer satisfaction

Plymouth, MA

• Improve teamwork by streamlined communication channels to boost collaboration among staff members
• Enhance customer satisfaction through effective problem-solving, resulting in a 15% reduction in customer complaints
• Collaborate with suppliers and vendors to negotiate terms, reducing costs and optimizing inventory management

Cambridge MA

• Integrate sales data analytics into store operations, improving overall efficiency
• Develop and implemented strategic, resulting in measurable improvements
• Review and interpreted financial and operational reports for informed decision-making

Wuxi, Jiangsu, China

• Guided the recruitment process, advising hiring managers on interviewing techniques and reference checking
• Managed employee data changes, ensuring accuracy in the HR system
• Analyzed HR data, identifying trends and recommending strategies to enhance recruitment processes
• Assisted Finance Department with payroll as needed, including basic skills to process payroll

Master Of Science - Ms, Business Analytics, 3.9

My academic venture in the Master of Business Analytics program at the University of Massachusetts Boston has been an enriching journey.

Bachelor Of Science - Bs, Management Of Information System

Bs